Connect delivery charges

[roly16]

Re: Connect delivery charges

Connect seems to have woken up to the increased competition they’ve been getting recently. I got a phone call today from a nice young lady called Amy who asked me why I’ve been spending less with them over the last year or so, so I told her that Qualtex are, in general, much cheaper and give an excellent personal service.
She told me they’ve taken on six new account managers [including her] to look after their smaller clients, who they must have noticed have been spending less recently. She knew exactly how much I’ve spent each month this year and last and said I should find that the prices I’m quoted should start coming down.

I mentioned about how their trade prices are very often higher than the manufacturers’ retail prices but she didn’t pass comment on that one.

It’ll be interesting to see what happens over the next few weeks.

Geoff

[maltheviking]

Re: Connect delivery charges

roly16 wrote: so I told her that Qualtex are, in general, much cheaper and give an excellent personal service.

Steady on Geoff, what sort of personel service you been getting? 😆

I no longer order things in 25/50s (Hotpoint brushes/fillhoses/plaset pumps etc) and just add one or two to an order to make up the minimum value when I need to, works for me 😉

[roly16]

Re: Connect delivery charges

maltheviking wrote:

roly16 wrote:
so I told her that Qualtex are, in general, much cheaper and give an excellent personal service.

Steady on Geoff, what sort of personel service you been getting? 😆

😉

Not that sort; Jimmy the van driver isn’t my type. 😯

[boselecta]

The manufacturer that anoys me is Electrolux, they always send there parts 2nd class, even though they charge you full whack
Really agnoying when you have irate customers waiting!

[Author]

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