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On a great many now the sensor/s will be embedded in the insulation next to the fridge evaporator that is also embedded in the insulation behind the rear wall of the cabinet. Many are irreplaceable and not available as a spare part as they were never intended to be replaced.
Gives you a nice “clean, smooth easy to clean” interior and more interior space for the specs top trumps which buyers want. Makes it nigh on impossible to repair for many people on a DIY basis and, if you can get the sensors you need, a proper PITA even when you know what you’re doing and where to dig to replace them.
But it MUST have a sensor in there, it could not operate without it and it’ll be an NTC or PTC resistive sensor of some sort buried in the cabinet insulation no doubt that you can’t see or get to, you’ll just see some wiring “disappear” into the unit somewhere.
So no, there’s not just the board and they do not require any sort of programming etc so given what you’ve said, it’s almost a stone cold certainty that the thermistor is failed, not giving the correct values to the board and that’s the cause of your issues.
K.
diagram shows a sensor attached to connector PL802 on the board
this sensor will be what has failedDave
Yup. And it looks to be a foamed in one that is not available so the unit is scrap if that’s failed I’m sorry to say.
K.
electrofix wrote: diagram shows a sensor attached to connector PL802 on the board
this sensor will be what has failedMany thanks for digging up that diagram Dave. There is no sign of a sensor in the fridge freezer. As an aside, the word “cerpanine” is a mystery. Nothing shows up on Google.
kwatt wrote:
On a great many now the sensor/s will be embedded in the insulation next to the fridge evaporator that is also embedded in the insulation behind the rear wall of the cabinet. Many are irreplaceable and not available as a spare part as they were never intended to be replaced.
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Yup. And it looks to be a foamed in one that is not available so the unit is scrap if that’s failed I’m sorry to say.K.
Did I read that correctly – the evaporator in some cases is embedded in insulation and not serviceable?
The machine is less than 4 years old and is scrap. It is disappointing to hear that manufacturers actually do this. But many thanks for your insights!
Mark Flint wrote:
Many thanks for digging up that diagram Dave. There is no sign of a sensor in the fridge freezer. As an aside, the word “cerpanine” is a mystery. Nothing shows up on Google.no its a strange name but they are a turkish company
it will be an NTC thermistor
Dave
Mark Flint wrote:
Did I read that correctly – the evaporator in some cases is embedded in insulation and not serviceable?Correct.
Customers want smooth, easy-to-clean interiors, more space and lower prices. This is part of how that is achieved and there are scores of examples of this sort of thing across pretty much every single product category, much of it centred around cost reduction.
Low prices come at a cost. You just might not be aware of them at the point of purchase. With much of these practices the cost is financial to consumers, sure but also a huge environmental cost through the waste that frankly, hardly anyone seems to care much about. Consumers are seemingly more interested in the latest fancy “thing” at the lowest possible price caring little beyond that about any of this, where they come from, how long they will last etc, etc.
Case in point, you will likely have to scrap a four-year-old machine and buy another. Two hits on resources and costs in four years, when those machines should really be serviceable and last over a decade.
K.
kwatt wrote:
Case in point, you will likely have to scrap a four-year-old machine and buy another. Two hits on resources and costs in four years, when those machines should really be serviceable and last over a decade.I have heard a rumour that, regardless of a flimsy 2-yr guarantee, the cost of a machine should give by an “expected” working life. If a machine breaks down at 3 or 4 years and is not serviceable there is an argument that the sale fails to meet reasonable expectation and the retailer is liable. Have you come across this school of thought – do you know if it’s backed up by any legislation?
Kinda but, good luck getting anywhere with it. They might give some sort of concession but that’s the best you can hope for without a fight I’d reckon.
K.
kwatt wrote:Kinda but, good luck getting anywhere with it. They might give some sort of concession but that’s the best you can hope for without a fight I’d reckon.
K.
Agreed. No doubt a fight would be needed. I just received this piece of information regarding the Consumer Rights Act 2015 (bold emphasis is mine):
In the UK consumers are protected by the Consumer Rights Act 2015, which provides certain rights and remedies when goods purchased are not of satisfactory quality, not fit for purpose, or not as described.
If a product has a shorter-than-expected lifespan due to a fault or failure that was not made clear at the time of purchase, consumers have the right to seek a repair, replacement, or refund from the seller. This right applies regardless of any manufacturer’s warranty or guarantee, and it covers products bought from UK-based sellers, whether purchased online, in-store, or through other means.
(chatGPT)Yes but note, the expected life is not defined so it is in the eye of the beholder and what would be considered to be “reasonable” but completely without any form of guidance.
You can’t just pluck bits out of any piece of legislation that fit your claim/argument, it’s viewed as a whole and all the bits and pieces of it play into one another and operate in harmony. So sure you can argue the case on that one phrase but, all the rest of the CRA also applies as well and that may well not fit with your claim.
And you have the right to seek remedy but, that isn’t a guarantee you’ll get one.
K.
kwatt wrote:Yes but note, the expected life is not defined so it is in the eye of the beholder and what would be considered to be “reasonable” but completely without any form of guidance.
K.
Sure. Expectations will be a bit subjective. If we take the average cost of a new fridge-freezer as say £500-£600 it would be interesting to line up 10 people and ask how long they would say is a reasonable life expectance. To be honest I think those saying less than 5 years would be a minority – but perhaps I’m living in the past.
I think it is irresponsible that manufacturers are placing sensors and evaporators in places which cannot be serviced. Many buyers will not understand this at the time of purchase and I think there would be more push back from the public if they realised it at the time they parted with their money. OK. Whinging over! Many thanks for your expert input into this thread.
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