EFO error code on my John Lewis 1400 spin 8kg

[Clare E A Kingston]

I have an EFO error code on my John Lewis 1400 spin 8kg. I have had an error code before which I resolved by cleaning the filter a bit – I think it was suggested that I had used too much washing powder – some was soft in the middle drawer. Cleaning the filter hasn’t yet worked this time. My washing did have a bit of water in it. I did try to get it to spin but the error message came up too fast. Looking at the washing powder drawer to see what I could do has emptied the dry contents of drawer into the drum.

Is there any way I could reset this as I don’t think there is actually anything wrong, I did put in a wet pair of jeans in earlier in the day and added the other stuff later. Everything is now out of the machine but I cannot do a drain and spin like it let me do last time.

[electrofix]

Re: EFO error code on my John Lewis 1400 spin 8kg

we are going to need a model number and production number if poss to look up the code
doing a quick search as this is a zanussi machine only brings up excess suds but this does not seem to fit with your problem now

you are also getting the customer code of EF0 when there are other codes associated with it including flooded base on some machines

Dave

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

John Lewis JLWM1413 Freestanding Washing Machine, 8kg Load, A+++ Energy Rating, 1400rpm Spin, White

I think excess suds is not unreasonable as I reckon that was the previous problem (I wanted to make sure the clothes were clean) – I have been rinsing the machine through by pouring jug-loads of water in and feeling the water going out – foamy many times, it is still soft but more like it feels at the end of a wash, not bubbling now. I turned the machine on and off to get it going and rapidly moving it to drain before the error code kicked in.

[electrofix]

Re: EFO error code on my John Lewis 1400 spin 8kg

as expected there are many reasons for this fault code including blocked outlet hose, low water pressure and others

the one I need you to check first is called aqua control. there is a float in the base of the machine that detects leaks. take the back off and look in the floor of the machine for water

Dave

unplug it first !!

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

I think I’d need to tackle that in the morning.

When I tried a reset – it came up with EF3 on position 10

EFO or EF3:
Check if mutch foam is created caused by using too mutch soap . EFO-EF3 error :In most common reasons:
1. Soap drawer has not been cleaned (please look at user manual guidance)
2. Clothes has been bellow and door glass after loading washer and door closed . This will cause leakage from door
gasket and water will run down the front plateand in the washer on top of the lower panel. Disconnect the
washer from power suply and put a towel behind the washer. Afterwards tilt the washerso there is 10-15 cm
between floor and lower panel and hold for 30-40 sec. Then put the washer on floor again and connect to power
suply.
3. Check is water suply and drain is ok. Clean filter in inlethose by water tap and filter
from http://www.electrolux.im/Files/internat … isplay.pdf

It did return to EFO once I’d turned if off and on again

[electrofix]

Re: EFO error code on my John Lewis 1400 spin 8kg

ef3 is aqua control water in base as I suspected

Dave

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

If I do as you say – in the morning to get it right – and dry it out – will that fix it? And what is the best way to do this?

[electrofix]

Re: EFO error code on my John Lewis 1400 spin 8kg

if there is no leak and you remove the water hopefully yes

dave

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

I’m just trying to do this. How do I correctly remove an aquastop hose?

[Clare E A Kingston]

How do I correctly remove an aquastop hose?

How do I correctly remove an aquastop hose?

[iadom]

Re: How do I correctly remove an aquastop hose?

Remove from what?

Make, model?

[Clare E A Kingston]

Re: How do I correctly remove an aquastop hose?

John Lewis JLWM1413 Freestanding Washing Machine, 8kg Load, A+++ Energy Rating, 1400rpm Spin, White

[iadom]

Re: EFO error code on my John Lewis 1400 spin 8kg

I have merged your posts, not a good idea to open other threads for the same topic/problem, best to keep it all in one place. 😉

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

I was just hoping someone would see it as there wasn’t an entry for this, it isn’t in the actual machine I think a number of models have this – people may think this one was being sorted or they could not deal with it – the aquastop element is simpler – it does say about it on this site, but not about how to remove and replace it nor does it on this forum – might be useful for others searching in the future.

My stop cock is off so I don’t have water until this is sorted now so it is urgent

[Clare E A Kingston]

Re: EFO error code on my John Lewis 1400 spin 8kg

I have managed to get the aqua stop hose off courtesy of this information:
https://www.diynot.com/diy/threads/educ … or.417453/

which you might like to add to your Whitegoods page about it: https://www.whitegoodshelp.co.uk/aqua-stop-hoses/

because it tells you how to get them off and if follows how to put them back on again properly

I did not notice any water inside the machine, but my floor was wet from another source, the detectors may have detected this dampness, I think they may have. Would that be the case?

As I have managed to stop from into the aqua hose by turning the water flow director (probably called something else) by 90 degrees so I have water elsewhere in the house – I have decided it’s best to let it air for a day. Let’s hope that works.

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