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Re: Free Training from Proctor & Gamble
If it has anything to do with it I had been a whitegoods engineer for 15 years and didn`t think I needed to know about detergents until I did the UKW detergent course. Doesn`t mean I couldn`t repair appliances, but now I can give the customers advice on cleaning their clothes and machines and they`re impressed with the advice they get.
As they say…. Every day is a school day.
Re: Free Training from Proctor & Gamble
Redflame wrote:Sorry mate but how long have you been a white goods engineer? …
I’m not one of shop’s engineers and I didn’t have a detailed knowledge of detergents; so I jumped at the chance to receive the free P&G training. Our engineers didn’t mind having their knowledge topped up too 😉
As some of the other guys have said it is nice to be able to explain to customers how to get the best results from their washers/dishwashers. To have all the info a leaflet is a god send when they don’t believe you 😀
Re: Free Training from Proctor & Gamble
Martin wrote:
Redflame wrote:
Did not mean to be sarcastic or nasty in any way mate as you can see from my quote, I meant no offence just curious how long he’d been an engineer !No worries my friend, your curiosity wasn’t all too apparent from your original post after all. Besides however long each of us have been in this business we are constantly learning from it, I’m sure you will agree?
Totally agree Maritn – You are never too old to learn & I’m all for adding to the learning experiance
Re: Free Training from Proctor & Gamble
Well the P & G man came to see me today, all good stuff but just a repeat of the UKW detergent training, as was mentioned by others before. However, one thing I did learn from his visit was that all variants of Ariel liquid DO NOT CONTAIN BLEACH. 😯
Now I thought that the green packaged biological Liquitabs contained bleach, but I now know that is not the case…..and the only difference between the green packet and the purple ‘Colour friendly’ packet is that the latter contains a colour retaining agent…..fancy that eh?
So I am a little the wiser for his visit and a few packets of detergent better off to boot. 😀
I bit my tongue ’til it was quite painful when it came to the dishwasher Fairy Active Bursts spiel…..I will hold my station there…. :rolls:
We love you P & G oh yes we do!!!!!! 8)
And, if you’d been paying attention the first time around, you’d have known that anyways. 😉
It’s also been mentioned by me on here a number of times, no liquid at all contains bleach as it currently cannot do so.
But were you paying attention enough to know why? 😉
K.
kwatt wrote:But were you paying attention enough to know why? 😉
Oh you are a caution…. 😉
YES! Because the essential ‘oxygenated bleach’ cannot be contained within a liquid based detergent, just not possible. Such a volatile substance would explode when released (apparently?). And liquid bleach (i.e Domestos – chlorine etc) is a totally different form of concentrated bleach unlike what is contained within a good washing powder like Ariel….. 😉
Re: Free Training from Proctor & Gamble
This thread is very interesting, but how do I go about getting the P&G training?
I was with Scottish Hydro Electrics Appliance repairs dept. until they decided to fold that side of the business. From time to time we used to get bumph sent out to us from P & G, and all very interesting. (no freebies though they probably stayed with the manager). But now my source of info has dried up, I am too remote to get a training visit. However since the last few posts show a considerable degree of knowledge. I wondered if this information was in the UK Whitegoods Laundry Guide which in the shop. If so I for one will be buying it along with the UK Whitegoods Fault Code Guide when that becomes available
Re: Free Training from Proctor & Gamble
kwatt wrote:Wrong, try again. 😉
Wrong?…..OK….hands up….do tell, I obviously missed something here? 🙂
Re: Free Training from Proctor & Gamble
You can’t put bleaching agents into a liquid detergent but because these are “heavier” than the rest of the solution they sink to the bottom.
Since people just won’t follow a simple instruction, in this case, shake well before use, they would end up with the first half of the bottle being used with little or no bleach and then with the latter half bleaching everything in sight. In effect you’d end up with a powerful bleach at the end of the bottle.
Since the detergent companies are a bit iffy about getting loads of claims for damage, there’s no way they’d release a product that left them open in that way.
Having said that, with some liquids there have been some instances reported where there has been overfoaming, sometimes quite severe nearing the end of the bottle as something they’ve used in it sinks and, as mentioned, people just don’t shake the bottle before they use it.
There’s slews of info in the Laundry Guide arosview and it’s free to the engineers, if you want a copy just drop me a line and I’ll have one sent to you. There isn’t the detailed information that you get on here and in the “Advice & Help” section there’s tons of info on stains and stuff that is incredibly useful on both dish and laundry. The articles in there will cover 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the problems that you’ll see most likely and it’s well worth taking the time to read through.
K.
Re: Free Training from Proctor & Gamble
Looks like P & G are on the road again. I had a very nice lady in this afternoon to give me some training on their products which was very slick and used all the right words. She even left us with some freebies powder and a laundry / dishwashing guide book very similar content to the UKW version 😉
DonRe: Free Training from Proctor & Gamble
Lawrence wrote:IThen I attended a UKW soap tech training session and my eyes were opened ,I learnt a hell of a lot and am not ashamed to admit it & I bet there were others like me as well.
LawrenceAbsolutely.
Geoff
Re: Free Training from Proctor & Gamble
Yes i was lucky enough to get this training in the Hotpoint Traning Centre in Wales a few years back now, i got sent there from Merloni at the time and yes as Lawrence says independents dont have this opportunity for training that Manufacturers engineers have, withing this field of work there so much to learn with different products always coming on the market i dont ever think this job is going be either you know it or you dont know what your doing, its the sort of perspective that a customer has you either can do the job or you cannot? the skill an engineer has is his ability to learn and use and apply logic iv seen ex forces engineers pick this job up quiet fast as their ability and experience in problem solving and good foundations in electrical and Mechanical enginnering serve them well, your always going to meet new problems every week its how you go about them i think makes the difference here.
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