Frozen drain on Hotpoint Combination 8562

[helo_75]

please dont spoil for a fight… theres far to much of that

ill only say it once more…. there was NEVER an issue with the insulation on that model

all we’re trying to say, through an awful lot of experience, that the repair your attempting is rarely fruitful, and the machine will ultimately require scrapping sooner rather than later

no-ones having a pop, and although others have posted several messages , you somehow singled my one innocent comment out and started to have a pop

we’ve given you your reason, you just havent taken it onboard, thats all

[DougButtimer]

Re: Frozen drain on Hotpoint Combination 8562

hotpnt wrote:try reading 5 posts back!!!!!

Do you mean ……

“well cutting the insulation, as kwatt has pointed out, you can now no longer garantee that the food inside will be safely stored,
if the tube was frozen then that would point to the freezer over freezing, possibly a sensor fault,
then again after only 14 years of useage i guess you would call that premature failure & a poor design?!, (the 8562 model was produced in 1994),
maybe if you asked for help earlier we could have provided a less drastic solution”

Tell me how a drain hose can have ice around the OUTSIDE without moisture in the insulation then ??? (This has NOTHING to do with sensor malfunction in my view – comments ?)

So it’s ALL my fault because I didn’t ask for help EARLIER ??? !!! And what would that “less drastic solution” have been ???

[hotpnt]

Re: Frozen drain on Hotpoint Combination 8562

think what you want, but 5 different engineers have now told you its scrap if you’ve cut into the insulation,(and not allowed under EU law) if you want to botch it & risk the food going off thats your choice,
good luck with the repair

now, your origional post said there was a blockage at the bottom of the pipe, you presumed it was ice, if that was the case the rear of the freezer was probably too cold, making the water that was draining out freeze & block the pipe, it may have been repairable, but once you break through the liner into the insulation you will have a big mess & ruined machine

[DougButtimer]

helo_75 wrote:please dont spoil for a fight… theres far to much of that

ill only say it once more…. there was NEVER an issue with the insulation on that model

all we’re trying to say, through an awful lot of experience, that the repair your attempting is rarely fruitful, and the machine will ultimately require scrapping sooner rather than later

no-ones having a pop, and although others have posted several messages , you somehow singled my one innocent comment out and started to have a pop

we’ve given you your reason, you just havent taken it onboard, thats all

Believe you me, I am not the fighting type !!

I don’t deny that recovery from water-impregnated insulation is “out with the jury” !!

However, I defend my observation that the design is flawed – look at the facts !!!! – No one has yet defended the original design of a seal-less joint between the cabinet and the funnel – this is the source of the leak (albeit originally caused by food particles or whatever), which causes the water in the insulation, which causes the ice ball around the drain hose, which enhances the blockage, which causes the water level in the drain hose to rise to the funnel, which causes the “poor design” to leak more water into the insulation, which adds more water to the ice- ball ………..

If no one can understand this, or can offer some sort of plausible contrary argument, then I don’t rate the “experts” on this forum (and I use quite a few !!) and am out of here ! Sorry, that’s how I see it !

[DougButtimer]

Re: Frozen drain on Hotpoint Combination 8562

hotpnt wrote:think what you want, but 5 different engineers have now told you its scrap if you’ve cut into the insulation,(and not allowed under EU law) if you want to botch it & risk the food going off thats your choice,
good luck with the repair

now, your origional post said there was a blockage at the bottom of the pipe, you presumed it was ice, if that was the case the rear of the freezer was probably too cold, making the water that was draining out freeze & block the pipe, it may have been repairable, but once you break through the liner into the insulation you will have a big mess & ruined machine

I DIDN’t presume it was ice – I could feel the coldness of ice by putting my finger up the pipe – I tried to clear it from the bootom end and couldn’t !!!!!!!!!!!!!!

So why is the insulation damp, and there is an ice-ball around the OUTSIDE of the drain pipe ???? That needs WATER !!!!! (Why ca’t you understand that ?)

[hotpnt]

Re: Frozen drain on Hotpoint Combination 8562

but how can you possibly say that a machine that has performed for 14 years has a serious design fault?, there are many freezers on the market today which dont stand much chance of lasting 5 – 10 years, but that is life. As for insulation repairs, i have not seen any companies offer this for many years, due to the cost, mess & diffculties in disposing of the old insulation, anyway, bye

[DougButtimer]

Re: Frozen drain on Hotpoint Combination 8562

hotpnt wrote:but how can you possibly say that a machine that has performed for 14 years has a serious design fault?, there are many freezers on the market today which dont stand much chance of lasting 5 – 10 years, but that is life. As for insulation repairs, i have not seen any companies offer this for many years, due to the cost, mess & diffculties in disposing of the old insulation, anyway, bye

You STILL have not answered my original question about the design – HOW can water get into the insulation at the base of the drain hose to form the ice-ball ?? !!! Come on, let me hear your answer (this lack of “thinking-outside-the-box” is REALLY getting to me !!! – experience is one thing and to be respected, but I know from experience that “we” don’t know it all, EVER – fact !!!)

[hotpnt]

Re: Frozen drain on Hotpoint Combination 8562

well as i did not design it how can i answer that?, but, in your origional posts you made no mention of ice inside the insulation at the bottom, only that there was ice inside the tube at the bottom, then assumed it was frozen all the way, and why slate the ‘experts’ whom you dont rate here (several of whom have given you FREE advice in their own spare time)

[admin]

Re: Frozen drain on Hotpoint Combination 8562

:popcorn:

[hotpnt]

Re: Frozen drain on Hotpoint Combination 8562

😆 :rolls: 😆

[helo_75]

and that, as they say, is that

how do you expect us to comment, when NONE of us have ever come across that problem

none of us know everything, we’re all good at what we do, i always work on the premise that someone, somewhere knows something you dont, and he who thinks he knows it all knows nothing

if you dont want to ‘rate’ us thats fine, the information supplied is free, advice YOU asked for and because we dont ‘think outside the box’ doesnt make us any less helpful.
you talk like your in management

so ill speak management lingo, just for you

‘touch base with the manufacturer’ , .tick all the right boxes’ and ‘exhaust all necessary avenues’

hassle hotpoint, they built it, see what their response is

thats me done

[DougButtimer]

Re: Frozen drain on Hotpoint Combination 8562

hotpnt wrote:well as i did not design it how can i answer that?, but, in your origional posts you made no mention of ice inside the insulation at the bottom, only that there was ice inside the tube at the bottom, then assumed it was frozen all the way, and why slate the ‘experts’ whom you dont rate here (several of whom have given you FREE advice in their own spare time)

Ehmmm ! By a bit of lateral thinking ?? (In my original posting, you will see a link to a similar problem, explaining how the problem arises – I had assumed that you would have read this !)

I am VERY grateful to everybody on ALL forums who offer their time and expertise to offer advice to people like me ( Don’t get me wrong – I REALLY mean that !!!)

I am PURELY making a comment on the design which NOBODY here has adequately addressed !!! (a piece of food can fall down the drain hose EVEN after 14 years and cause a temporary blockage, which causes the drain hose water to rise to the funnel, which ALLOWS the leak into the insulation, etc. ………………….. )

[kwatt]

Re: Frozen drain on Hotpoint Combination 8562

Enough please guys eh?

One of the things our friends at Hotpoint used to do for a laugh was not to seal the evaporators that ran the full length of the back of the fridge freezers, I don’t know if that is one of those but insulation failure was inevitable on them. It wasn’t the drain that was the issue, it was time and seepage into the insulation that killed them. I have to assume that somewhere along the way they sussed it and cured the problem but, at 8-10 years, they usually failed if they lasted that long.

Water goes down Doug, it’s a gravity thing.

Then what happens is that the foam starts to fill with the water causing the breakdown of the insulation. The actual insulation is still there, doesn’t go anywhere, but because there’s no longer air in it to isolate the cabinet you get the ice ball. And, as I’ve said, once it happens there’s no way back from it.

What the guys are trying to tell you is that, from a repairers point of view, it is a scrapper as it cannot be brought back to perform within the parameters which it was designed for. At least, it can’t be sensibly brought back from the dead.

Most likely the water has been seeping into the insulation for months, if not years, before you’ve actually seen the problem and, that’s the kicker with insulation failures, by the time you see it happening it’s beyond hope in 99.99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of cases.

I used to have to re-foam old Zanussi cabinets, as will Alex and others on here as they had a design flaw on an old, old model and I can tell you from first hand experience we couldn’t save some under a year old despite massive efforts to do so. Then we got recalls on many that we thought were okay.

TBH it’s really just not worth the grief.

HTH

K.

[DougButtimer]

helo_75 wrote:and that, as they say, is that

how do you expect us to comment, when NONE of us have ever come across that problem

none of us know everything, we’re all good at what we do, i always work on the premise that someone, somewhere knows something you dont, and he who thinks he knows it all knows nothing

if you dont want to ‘rate’ us thats fine, the information supplied is free, advice YOU asked for and because we dont ‘think outside the box’ doesnt make us any less helpful.
you talk like your in management

so ill speak management lingo, just for you

‘touch base with the manufacturer’ , .tick all the right boxes’ and ‘exhaust all necessary avenues’

hassle hotpoint, they built it, see what their response is

thats me done

With regard to your first point, please see my last post.

I agree with your point “because we dont ‘think outside the box’ doesnt make us any less helpful” – no dispute at all !

Hassling Hotpoint after 14 years is not likely to have any effect – I don’t expect any !!

All I did was to raise a question about this design, and I have been criticised by virtually all respondents – and yet NOBODY, I repeat NOBODY has explained how ice can form in the insulation without a water leak !!!! This is NOT rocket science !! I agree that I am NOT a refrigeration expert, but I DO have a brain !!!

This discussion is not doing the reputation of this forum any good – maybe I should stop responding to future posts ?

[hotpnt]

Re: Frozen drain on Hotpoint Combination 8562

just as a point, i did see the article you refered to in your first post, so your assumptions were correct there, however, that topic was for a Servis machine, different make, different system/drain/cabinet, so although it was same simptoms, there were different causes,
Good luck in your repair, and i hope if its sucessfull you wil let us know

[Author]

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