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I expect that by the time I’m finished with my machine, I will have entirely rebuilt it. I’ve already replaced bearings and the hot and cold water inlet valves. (By myself, I might add. I’m in my 60’s, female, and darned proud of myself, although I wouldn’t mind a bit of sympathy…lol). My current problem occurred when I washed a duvet cover with a few other things, and all the other clothes found their way into the cover so that load was off balance. When the machine began to spin, it was a horror. I stopped it as soon as I could, but not before door clips and the door retainer broke with the shock. I’ve replaced all, figured everything was ok, went to do a wash today, and flooded the kitchen floor. The impact of the last spin also had disconnected the large hose that goes into the drum. I reinstalled it, but noticed that when I put the springs back in place, the drum appears to be listing to one side. Would this be because one of the shocks has failed? Or could it be something else? Is there any way to determine whether it’s a shock without removing and inspecting them?
what used to happen is the suspension pivots used to wear and the rubber blocks could compress more one side than the other. this could make the drum move closer to one side or twist
you can see what you might have here
https://www.amazon.co.uk/Hotpoint-Washing-Machine-Suspension-C00197934/dp/B00J3580BE
Dave
Ah, thanks for the link that shows all the different parts. Is the suspension pivot the part that looks like the shock absorber? Is it correct that this situation, whether blocks or pivots, would need to be replaced before you could use the machine? For what it’s worth, machine spins fine with no noise or vibration when there is nothing in the tub….???? Sorry to be such a PIA, but I’ve searched the internet and cannot find answers anywhere but here…..
And I guess I won’t be able to really tell what I need to replace until I dismantle the machine. It has a small access panel in the back. You can see the ‘shock absorber thing on one side, but the inlet hose and area that the soap tray fits into blocks the view on that side of the machine. I’ve never flipped this machine on its side before. I assume you have to take the cement block off the top to do so. ???
I have one more question (for now). I can’t find anything for my model 95360, but one website said that parts for the 9536A is compatible with my machine. I found this:
http://www.supremeplumb.com/cgi-bin/spares_centre/DMdatabase.cgi?action=/Shop/Washing_Machine_Spares/All_Washing_Machine_Spares.txt&item=00431
Do you have any info that would confirm that 9536A is compatible with 95360??Well, one mystery solved…..If you look at the link in your post above, you’ll see on the right side of all those parts, a round metal plate with a hole in the center. I just found that part on the floor, under the machine.. I’ve ordered the suspension kit…I found in on the internet for about GBP30.00. I also found a video that shows how to install the suspension. It doesn’t look too difficult, and is apparently done from the front of the machine (after laying it on its side). I thought I’d have to disassemble a lot further than just the front of the machine. So, pretty doable.
In the meantime, here’s something funny. I started googling Hotpoint 95360 to get parts. I came up with a load of hits. ALL of them were from the various posts I’ve posted here, over the years, nagging you for help with my machine. Half the stuff I’ve done to this machine I didn’t even remember….lol. Anyway, as usual, thank you for your info.no problem
you will need a stilson wrench and a 13mm spanner to remove old suspension rods
you will also need some grease which is not in the lit to lubricate the plastic pivots and the suspension rods
pay careful attention to what you take off and how as the kit is universal and some parts wont be needed
Dave
LOL…I had to look up what a ‘stilson’ wrench is. I’ve actually got two of them (just thought of them as plumber’s wrenches. I do have a 13mm scanner, as well. I found this link on YT: https://youtu.be/LGoVzfDp1CE It’s actually the same youtuber that had the instructions for replacing the bearing when I did that, as well. Replacing the bearing and the spider was an adventure. I’m hoping that this is not nearly as complex, as it appears I only have to take the front panels of the machine off to access the suspension. While the YT video says its a good idea to do both sides, which is quite logical, I’m hoping to get away with just doing the one side that’s the problem now. The video also stresses to keep track of how things are removed….I’ll take photos as I go along. I don’t have a lot of space to work in, unless I move the machine out to the shed to do this. I’m hoping I don’t have to. My suspension parts have been shipped, so I hope to get this maybe by the end of the week, and then the adventure begins. If I had known in the past, what I’d encounter now, I would have married a plumber….lol. Thanks again for your help.
Grrr, what good would marrying a plumber have been for fixing a washing machine, totally different trade/skill set.
LOL!!! Sorry, should have said ‘appliance repair man’……and perhaps I can find one to answer one more question???
I haven’t received the suspension kit yet, and in the interim have been attempting to further isolate my problem. I found something interesting. When I put my hand at the end of the drum by the door, and try to move it in and out, it makes no sound at 3:00, 12:00 or 9:00, but at 6:00, it bangs up against the front of the machine. Any idea as to why this might be?? I haven’t taken the front of the machine of yet to look but thought that maybe someone might have an idea….???
I should also say, although this might be incorrect, but it appears that the drum is hanging a bit lower than it was before….so would this confirm that it’s the suspension??
Hmm….I can’t really tell if it’s the whole drum or just the inner one, and this may all be my imagination, as well. I did replace the drum spider as well as the bearings, in November 2018. The drum turns well, without any unusual noise. Hopefully the bearings are ok (and the spider, as it was truly an adventure to get that off). I’m trying to find videos that will remind me of what the innards of the machine looks like, but of course, they are hard to find because the machine is so old. I don’t want to start disassembling until I get the suspension kit, sometime this week.
My main curiosity, at this point, is why the bottom of the drum can bang against the front of the machine, when I pull on it, while the sides and top of the drum don’t. I expect I’ll find out once I get the front of the machine off, but was curious as to whether, other than the suspension, and springs that attach to the concrete block on the top of the machine, if there is anything else that holds the drum in place…..since all early hotpoints use the same bearing setup this will do
https://www.youtube.com/watch?v=O1aIGp1Z-FY
Dave
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