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- This topic has 20 replies, 10 voices, and was last updated 9 years, 4 months ago by
kaibart.
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December 1, 2016 at 1:18 pm #442850
kwatt
KeymasterRe: Masterpart
I’m not saying that everyone does Mark but, I’ve seen more than a few over the years that have and it’s been costing then a small fortune.
Just ’cause you’re smart enough not to fall into the “it’s easier” trap doesn’t mean any number of other people haven’t. 😉
K.
December 1, 2016 at 7:22 pm #442851kaibart
ModeratorRe: Masterpart
I always shop around for the best prices and if I want a hotpoint indesit creda cannon part I go direct they wount be beaten on price,problem is that when a customer asks for a price for a part you need to order because you haven’t got one on the van out on the road you look at the price and quote them because you don’t have 4-5 companies to look at with a computer screen in front of you especially if your doing 14 plus jobs a day. What gets on my nerves is connect putting vat on carriage,qualtex doesn’t do it. Plus I thought forums where about having a opinion everyone has 1 and sometimes not everyone agrees. Kai 😛
December 1, 2016 at 10:18 pm #442852eastlmark
ModeratorRe: Masterpart
qualtex do charge vat on carriage- as do everyone who uses anything other than Royal Mail.
December 2, 2016 at 8:53 am #442853grooster
ParticipantRe: Masterpart
I have to say, I have accounts at Connect, Qualtex, Masterpart and Homespares, (BSH for individual items) I do look around for the best prices for every part I need, but connect and Qualtex usually do come up trumps on most prices and definitely availability. I keep trying to give Masterpart and Homespares a chance but their stock levels are just not good enough. So at the end of the day, they can be a bit cheaper but if they don’t have it, they’re no good to me.
Qualtex and connect also deliver by DPD , which is by far and away the best courier we deal with in my experience. The DPD app tracks the progress of my parcel with email, sms updates so I know when and am going to get the parts and can book customers in accordingly.December 6, 2016 at 1:49 pm #442854eastlmark
ModeratorRe: Masterpart
have to admit that Masterpart are not good at handling backorders…. even common stuff on just never seem to materialise. I cannot believe they have been out of stock of Bosch heat pumps (651956) for 2 months when everyone else has them…
December 6, 2016 at 7:11 pm #442855AMS
ParticipantRe: Masterpart
grooster wrote:
Qualtex and connect also deliver by DPD , which is by far and away the best courier we deal with in my experience. The DPD app tracks the progress of my parcel with email, sms updates so I know when and am going to get the parts and can book customers in accordingly.That’s very important consideration for me as well. I have a very good relationship with the DPD driver and as you say, the app is great.
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