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Re: Maytag MAF9601AES door lock issues……time for a Miele
If it’s so easy Ekkostar perhaps you should give it a go as you seem to have all the answers it seems.
Sorry, but on some points you’re just plain wrong.
Miele underwrite their own warranty, there is no backup on it. If Miele goes pop or someone buys them then it could well be worth squat. Apart from which, I’d suggest you read the terms and conditions as all is not what it appears.
K.
I think you got the wrong end of the stick there, ekkostar
the adam hornsby issue has been burning for some time
he keeps appearing, and as soon as the word miele is mentioned, he quotes chapter and verse out of a miele bookhe knows NOTHING about them, other than some kitchen firm he worked for on work experience fitted them in their kitchens
hes a student, he does cad (and from what we’ve seen, not very well), and therefore has NO experience in the whitegoods field, whatsoever
no1 disputes the issues youve brought up.. u asked for opinions, you got them.. was never going to be easy.. i cant comment on ise machines, never even seen one, never mind worked on one, im an engineer, have been all working my life, but i dont sit in computer forums spouting stuff i have little knowledge of
unlike that hornsby, who just winds people up
its been an interesting discussion.. in essence, it proves that every person is different, with differing needs, and financial situations dictate peoples choices.. not everyone can or would throw £600 plus on a washing machine
ultimately you got what u needed, miele machines are very good, yet lack in customer service, as one day im sure youll find
valid points were made here, such as, why did you ultimately find the guy who came to your machine more knowledgeable than any of the engineers on here.. sometimes, you got to try and bare in mind some of the guys on here have won awards, and are well recognised for their contribution to the white goods industry, some in the job for 30 years and above.
healthy debate is always good here on ukwhitegoods, but sometimes a fine line has to be drawn as to whether the information supplied is useful.. adam hornsby crosses that line on every occassion he posts, he knows it, see the last line of his post, but he does it anyway
as always , we can only be honest.. it isnt always what people want to hear, but ultimately, any decision is made by you, the consumer
good luck
Re: Maytag MAF9601AES door lock issues……time for a Miele
Heh, I just sussed that Miele were linking to this thread as well as a few other on here trying to show how good Miele are. Perhaps there’s a plant or two here… hmm…
Anyway, Miele say that the part prices claim is unsubstantiated well, err, no it’s not. You see, we sell a few parts (just one or two) and we happen to know a little bit about spare parts, just a bit.
Here’s how Miele W1512 fares against an ISE5 in terms of spare part value as a percentage of the cost of the machine…
Miele
Pump 28{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Motor 69{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Bearings 63{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Module 69{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}ISE 5
Pump 9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Motor 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Bearings 14{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Module 18{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}The ISE10 ones, whilst I’ve not done it as yet, won’t be too far away from the ISE5 in terms of percentage of purchase price.
We sell some Miele spares as well, generally even the pattern parts are horrific prices but we can’t sell any for the new machines, not even a pump. The reason is that when many of the new ones fail you have to have Miele in to reset the machine with Miele software, no-one else can touch it and no-one bar Miele has access to the software to fix it.
Basically, you get held to ransom with your own machine that you paid for and simply have to pay Miele whatever they demand or bin it and start again.
But, it’s up to people to decide which path is preferable to them and, as I’ve said, Miele are good, well built machines. Shame about the rip off after you buy it IMO.
K.
Re: Maytag MAF9601AES door lock issues……time for a Miele
Amazing how threads spring up when my back’s turned! 😆
Keep, Hornsby, he’s entertainment!I would not dispute the quality and marketing expertise of Miele….I have been so far as to look at them on “Fleabay”…guess what!
“selling ‘cos it’s had fill-solenoid valve replaced TWICE at well over £100.00 a pop and now the circuit -board (placed low down where water can drip on it and poorly protected) has failed and I’m not spending X-hunderd on it….cutting my losses “….it was pick-up only , Aberdeen area, IIRC, I have paraphrased the Ad, but that was the essence.
Was tempted, but even as an amateur electronics enthusiast with a 2-beam oscilloscope, I wouldn’t gamble on that.
People! check on the Net for Miele spares and repairs.
No non-franchise service and very few spares…..what there are, are scandalously expensive.
I’d consider Miele ,only IF their parts were sensibly priced and tech. info was available to independents.
As it is, I question their ethics and morality.
On a different tack, Citroen cars have suspension bu gas-filled spheres
the gas gradually leaks away. The sealing-plug can be removed and replaced with a £5 valve….but Citroen want £750 for the connector-set to connect to a Nitrogen cylinder.the Italian manufacturer is quoting UNDER £200 INCLUDING DIRECT SHIPPING, for regulator,gauges,pipework ,valves etc. ready to go.
S*itroen, another manufacturer who loses business by thinking they’ll exploit their monopoly.
Unfortunately, Miele have copyright on their software,so it’s illegal to distribute it after you’ve reverse-engineered it.
Doubt that’ll stop our friends in Shanghai or Mumbai….just a matter of time, IF there are ever enough Miele machines out there to make it worthwhile. (doubtful, IMO )
I don’t doubt the Asko -built machines have their foibles/weaknesses, but AXA will NOT underwrite a machine to 10 years, if they expect any sort of significant failure-rate.
( in Catering, the insurance Co’s will not insure ANY contents in a freezer over 10 years old…but they expect it to be serviced every year up to then 😯 )
Re: Maytag MAF9601AES door lock issues……time for a Miele
Yes but you guys are discounting that the Miele’s are good machines and proven to be.
5 year warranty is fine by me. I think you’ll find it is underwritten by Domestic and General. There standard two year one definitely is. D&G are the bees knees when it comes to extended guarantees, excellent company.
Re: Maytag MAF9601AES door lock issues……time for a Miele
ekkostar wrote:Yes but you guys are discounting that the Miele’s are good machines and proven to be.
Err, I don’t think so, show me one post in any of your threads where a UKWG’s member discounts that Miele are good machines.
What is it you don’t understand about criminally extortionate spares costs and totally restrictive access to technical information. :rolls:
Re: Maytag MAF9601AES door lock issues……time for a Miele
ekkostar wrote:5 year warranty is fine by me. I think you’ll find it is underwritten by Domestic and General. There standard two year one definitely is. D&G are the bees knees when it comes to extended guarantees, excellent company.
No, they used to use DAG so far as I know, they don’t now according to industry news, it’s now underwritten by Miele themselves. The terms are reputedly not the best as there’s more than a few exclusions.
Jim answered the other points just fine.
K.
Re: Maytag MAF9601AES door lock issues……time for a Miele
As an aside, the ISE 10 has a three year commercial use warranty for the same price as the domestic 10 year one.
What is the cost of a similar specked Miele commercial machine and what is the length of its warranty. 😉
Jim.
Re: Maytag MAF9601AES door lock issues……time for a Miele
iadom wrote:What is it you don’t understand about criminally extortionate spares costs and totally restrictive access to technical information. :rolls:
I’ve got a FREE 5 year warranty on mine, I don’t need to know about the technical information or the spare parts in that time. What is it about that, that you don’t understand ?
I drive a Merc, parts are expensive on that. On the other hand it never goes wrong.
You buy quality for a reason.
Re: Maytag MAF9601AES door lock issues……time for a Miele
ekkostar wrote:
iadom wrote:
What is it you don’t understand about criminally extortionate spares costs and totally restrictive access to technical information. :rolls:I’ve got a FREE 5 year warranty on mine, I don’t need to know about the technical information or the spare parts in that time. What is it about that, that you don’t understand ?
I drive a Merc, parts are expensive on that. On the other hand it never goes wrong.
You buy quality for a reason.
the point is.. what about the other 5years?
your arguments are becoming both sillly and unconstructive, based on your own assumptions.. in fact its fair to say now that your obviously trying to mix it up
you asked for an opinion, you got a whole rake of them, yet listened to one man, who ultimately couldnt repair your new machine
its time you realised that theres a fine line between healthy debate and outlandish non valid arguments
thats me done with this thread, as im sure it will be for most
Re: Maytag MAF9601AES door lock issues……time for a Miele
helo_75 wrote:
the point is.. what about the other 5years?your arguments are becoming both sillly and unconstructive, based on your own assumptions.. in fact its fair to say now that your obviously trying to mix it up
Not trying to mix it up at all nor assuming and it’s fair to say that you only wish to view it one way.
The facts are a straightforward calculated risk….
I’m set for 5 years at £100 a year whatever. No gamble there.
If I make it to 6-7 years I’m quids in and more so if the machine keeps going for longer. If it goes pop after 5 years I’ll probably just buy another machine anyway.
The only gamble I’m taking is between year 5 and year 6 that the machine will keep going trouble free. I think I’ve even minimised that risk by buying a Miele, they’re meant to be good for a long run.
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