Miele W865 problem

[electrofix]

I would guess your water valve has failed from the sound of that

valve is opening but at reduced volume, machine times the fill so it knows if its got a big leak. fill then takes so long it times out and aborts programme

try
https://shop.ukwhitegoods.co.uk/71ml01-washing-machine-water-valve

check if your valve looks like this but you have to remove the connection frame off the old one

Dave

[electrofix]

no probs then
mounting plate on new one can be turned 90 degrees

Dave

[Sam7]

Excellent – I’ve ordered it. Thanks so much for your help Dave. Just one other thing – since I put the machine back together to run the test, the door release button has failed to work – any thoughts on what I’m sure must be a simple thing I’ve not done or done wrongly…

[electrofix]

all I can think is the plugs to the switch board on incorrectly

Dave

[Sam7]

Hello Dave – I sorted the door issue by just reseating the multiway plugs on the PCB. I don’t expect to receive the new inlet valve assembly until after Christmas so will report back then. In the meantime I wish you a very happy Christmas and my heartfelt thanks for you guidance so far. Have a good oneSimon

[electrofix]

while you at it, with the age of the machine check the shock absorbers

if you take the lid off, put your hand in the middle of the drum. push hard and let go. Repeat this and try to bounce the drum like a ball. if the shocks are ok it will be impossible. if it seems too loose there are a set of non gen shocks available for a small cost. If the shocks go not only will it Bounce around it can cause the motor relay to move when it shouldn’t and blows the motor fuse on the pcb

if your valve repair works then its worth thinking about to keep it going

Dave

[Sam7]

hi Dave – ok, I’ve replaced the water valve, the motor brushes (which were on their last legs) and the shock absorbers which were also shot; all parts ordered from UK Whitegoods). I’ve given the machine a test in its drum empty state – machine now fills properly (i.e quickly) on the rinse cycle but I cannot get the machine to spin (the drum revolves freely by hand. With the machine still empty I tried a Quick Wash cycle and a separate Spin cycle but the machine didn’t rotate. I’m wondering if maybe I haven’t seated the brushes properly given that it is difficult to be sure if they’ve released themselves from their locked position – is there an electrical test I can do to check or do I need to remove the brush housing again and refit (I’m presuming there’s no way of reinstalling the brushes with them in their extended state)?

Thanks, Simon

[electrofix]

all I do is fit brushes then poke a small allen key down the end of the brush holder to release them

they wont release on their own you have to do it

Dave

[Sam7]

HAHA HEEHEE! Everything working like a brand new machine – I am so happy and so grateful for your advice. For anyone wondering on the brushes issue, I simply had not unlocked one of the brushes from its retracted state – easy to check by just putting a multimeter across the feeder wires of the brushes to check continuity (lesson learnt for the future). Thanks again Dave, you’re an absolute gem!

[Author]

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