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I have a customer Pestering me for the past five weeks about this appliance i haven’t been to inspect it as iv failed to find the model she reckons its about 20 years old and A cold fill.
so i told her to email A pic Of it .
judging by the picture the appliance has all ready failed the visual inspection :eeek:
Hi Paul,
thanks for posting this on the forum.Details are as follows:
Servis Compact 386
H = 650mm
W = 450mm
D = 390mmCold fill only
2kw heater
spin 550 prm
27 litre drum
max load 2.5kgWhats wrong with it: its only washing on cold, whatever temperature its set at. Water fills, drum turns and spins fine. I’m hoping that its the heater thats gone and, as parts for this machine seem to be no longer available, that a generic heater would fit. It was working until last summer then we stored it in the shed over winter. We only have space for a compact, otherwise I’d buy a normal size one.
Many thanks
Re: pestering customer
can anyone recognize it as i cant find the model anywhere
also looking for a heater part no.garn . A bit of the mark tonight.
Re: pestering customer
Wouldn’t it be easier and safer to call to the client, once they agree the call out charge, safety test it first, find the fault and then if its the heater either post a photo here or search suppliers.
Even if they buy a part and they fit it, it could come back to bite you if something goes wrong, remember you have a duty of care, plus you know its a dog, you couldn’t possibly claim to deny it now you put it on the net. 😆
Its obviously a Servis, its obviously old and I would be surprised if its safe to use.
Personally I’d walk away, then again I view my job as a way to pay bills and not a hobby.
Re: pestering customer
sent An Email Last Night suggesting to purchase A new Washing machine .
garn.
Re: pestering customer
By the looks of their warning notice they have the machine hooked up to the (15amp ?) Immersion heater circuit.
Nice. 😯
Re: pestering customer
looks very familiar, but not with a Servis badge on it (which looks like its just been stuck on recently anyway) If its a Bendix then the air bell will be blocked and subsequntly the heater blown. Barge pole job IMO.
Re: pestering customer
Yep a compact Servis, Not the latest but the one pree 1991. I have all the tech info in the loft but the chances of locating parts is remote now. It was made in Switzerland IIRC. As lee says call out and find what’s gone. A nicely made machine and worth a repair if poss 😆
RobRe: pestering customer
garn wrote:Whats Throwing me Off A Bit The door Release Is a left Hander :rolls: .
If you get stuck garn try using your right hand, that’ll work I’m sure… :clown:
Also I think it may just still be possible to fit a pattern heater and get away with it. But as yet I don’t think you’ve checked if there is 240 going to the heater anyway have you?
Re: pestering customer
haven’t been out to it martin its a 60mile round trip the customer has offered to drop it in the workshop.
To be perfectly honest been off sick since may this year apart for a couple of amica jobs and a few regular customers with pump problems last month. struggling I’m only good for about A 2hours A day.
my working Days may be numbered Have to Decide by January Because the fixed running costs of my business are still being debited
turned down three easy jobs this morning :rolls: .garn
Re: pestering customer
garn wrote:struggling I’m only good for about A 2hours A day.
my working Days may be numbered Have to Decide by JanuaryNow I’m really sorry to here that Garn. Your health comes before anything else so I do hope that you recover very quickly and can resume your business activities as soon as possible.
All the best from me matey! 😀
Martin
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