Quick Wash fault

Viewing 6 posts - 16 through 21 (of 21 total)
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  • #179946
    iadom
    Moderator

    Re: Quick Wash fault

    But at what cost, 😉 I can have 10 Meg for £34.99 but 4 meg for £24.99 works for me.

    #179947
    gegsy
    Participant

    Re: Quick Wash fault

    I have BT up to 8meg, usually hovers around 3- 6 for £27.99

    Greg

    #179948
    iadom
    Moderator

    Re: Quick Wash fault

    Yes but BT have a 50:1 contention rate, my Ntl connection is 20:1 8)

    Thats why yours fluctuates so much.

    #179949
    iadom
    Moderator

    Re: Quick Wash fault

    Back on topic, 😉

    After a call from ISE HQ I went along to Mrs Phipps today, fortunately I had been supplied with a module before attending.

    She showed me one thing that she had noticed before I touched anything.

    Switched ON, select 40° Cottons, press Quick Wash, its neon does not light up. Turn selector to 40° Synthetics and you can then select Quick Wash. 😕

    Before I even pulled the machine out or disturbed it in any way I removed the mains plug for 1 minute to see if that cleared anything from memory.
    I then set to 40° Cottons and this time I could select Quick Wash, however the unplugging seems to be a bit of a red herring because I then fiddled around with various options, filled, emptied, cancelled mid programme etc. Several times I then had the Ready light flashing and could not select anything. The door lock was OK and I made certain that the selector switch was not set ‘ between ‘ programmes. I switched off and left it for 1 minute then found that I could once again use the selector knob. I selected 40° Cottons and Quick Wash, the Quick Wash neon illuminated but I then found that if I turned the selector knob to 60° without pressing the SPC button the light stayed on but went out when I turned it back to 40° and the Ready light started flashing again, if I then turned it back to 60° the Quick Wash neon came back on and the flashing Ready neon went out.

    I replaced the module with the new one and ran several tests all of which worked fine.

    I suspect that there may be an intermittant fault with the selector switch on the module causing this fault.

    Jim.

    #179950
    kwatt
    Keymaster

    Re: Quick Wash fault

    Well that’s a weird one!

    No matter though the problem’s solved and I hope the customer is happy and that’s the main thing.

    When we get the module back I may have some tests done so we can see if it is a fault of something daft that’s been missed. All well worth knowing about though.

    Thanks Jim.

    K.

    #179951
    iadom
    Moderator

    Re: Quick Wash fault

    I’ll swop you one module for one job sheet, 😉

    Customer very happy, I also downloaded and printed out the latest user manual for her. 🙂

Viewing 6 posts - 16 through 21 (of 21 total)
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