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Re: Service/Repair Manual
If as you say we are just trying to protect our livelihoods by not giving out Tech info to the public, why would so many of us give up the amount of time we do to answer public queries on their appliance problems. Surely our answer to every query would then be to call an Engineer? As for people poking around with no information being more dangerous than doing it with guidance from the manual you are totally wrong. Manufacturer Tech manuals are written for Engineers who have been trained in Electrical safety, use of test equipment etc & have a grounding in Appliance technology. Unlike the Haynes type car repair manuals they don’t lead you by the nose through how to carry out testing & repair of a machine. In this instance the request was for a Washing machine manual, what if it had been for a Microwave oven? maybe we should give those out to the public as well?
Re: Service/Repair Manual
As a member of the public I have bought the TDS Offline CD/DVD from Partmaster (part of Connect Distribution) and you can still buy the 2008 version from the website.
These manuals designed for Engineers can be bought by the general public. This includes service manuals for Microwaves, dangerous as they are.
Re: Service/Repair Manual
I would agree that a microwave oven with its 2kV or so magnetron EHT supply is a no go area, touch that accidentally and you’re dead, but a washing machine has nothing worse than mains in it. A microwave oven is a simple machine with few components but with lethal voltage and invisible radiation hazards whereas a washing machine is a relatively complex machine with many interconnected components but with nothing more dangerous than mains voltage and the obvious moving parts hazards.
If the manufacturer’s service manual indeed assumes both technical competence and in depth knowledge of the particular machine and at the same time provides no useful machine specific disassembly and reassembly information (for example whether it is possible to remove a large component like a drum through the back or is it necessary to dismantle in situ) nor interconnection and layout information, then it would be pointless for a layman to have it (though it would be a pretty pointless document, full stop, in that case).
Re: Service/Repair Manual
Come on guys this is getting silly :rolls:
If the rules say the information is not to be given to the public, then thats the rules end of.
The rules were set up for a reason, obviously a lot of thought went into this type of thing, which is why there is a trade section.
If someone wants the type of information that isnt available on here, then persist in saying it is readily available elsewhere, then why dont they go elsewhere for it then 💡
Rules is rules whether we like them or not, fact of life!!
And as for saying the guys just want to protect their livelihood, then i have never heard anything so ridiculous (sorry) but true. In fact i have always thought the guys are daft giving away tricks of the trade 8O, so personally i take my hat off to them 😀 . Lets fact it, you dont see many tradesfolks doing that, its usually someone in their shed, and you all know what i mean 😉
best wishes to all
quickwash :plug:
PS – :worthy: guys 😉
Re: Service/Repair Manual
The rule is there for reasons of public safety and protection for both the readers and also ourselves.
The fact is that we don’t hold copyright on these manuals, we do not have permission to reprint them and we do not have permission to post links to manufacturers websites that require a trade account login to access. So we cannot LEGALLY allow you to have access to a restricted document that is not in the public domain which we have no copyright control over. That’s it, end of chat.
If the manufacturer/s want to make these documents publicly available, no problem, everyone can knock themselves out posting up links to them all day long and I’ll have no issue with that. But, until that’s the case, we have to respect the copyright holders terms of use.
The reason that manuals aren’t published openly is actually very simple, we cannot judge the competence of the person requesting the information. Therefore, in modern Britain where if there’s blame there’s a claim and, there’s always someone to blame, we could be accused of giving information for someone to do harm to themselves or others as we didn’t access whether or not they were competent enough to carry out the tasks.
Plus, we can’t judge the next ten, hundred or thousand people that read the article/ document without even so much as comment. How do we know if they’re competent or not?
What happens if a kid got injured because, as we would be accused, irresponsibly handed out technical information to a member of the public?
We’ve seen it. Machine left with live casings, people slashing their hands open, electrocution, damage to property and so on.
All we need is something like, “he said it was a red wire but it was blue”! But how do we know the poster isn’t colourblind?
That’s why the rules are the way they are and why in many threads you’ll see the guys more or less saying, “you know what, call an engineer to do that for you”, not because they want the business but because they pretty much know the person doing the job probably can’t do it or may do harm. We have to assume a certain level of ability and, if we think something is beyond the posters ability, we stop.
Sadly we have to assume the worst in every instance and that’s the world we live in these days.
I suspect this is also the reason/s that manufacturers will not generally make manuals available to the public in the UK or Europe, it’s more litigious (believe it or not) than the USA in some ways.
The rules will not be changed and are there to protect everyone here.
K.
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