SMV69T10GB/18 won’t start program unless pressure applied to door

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  • October 13, 2021 at 3:41 pm #100130
    geminishootingtune
    Participant

    Hello,

    We have a SMV69T10GB/18 which won’t start programs unless pressure is applied to the door.

    We’ve taken to placing a chair next to it and leaning the handle of a kettlebell onto the door.

    Even then, sometimes we have to give the door a bit of sharp push for it to start and it will often stop during the program until we give it another shove. It’s not a specific issue with a single program either.

    I think it’s a sensor issue, but would it just be a door sensor issue?

    Thanks

    October 13, 2021 at 3:44 pm #479376
    electrofix
    Moderator

    is it fitted under a stone or wood work surface ?

    Dave

    October 13, 2021 at 3:55 pm #479377
    geminishootingtune
    Participant

    It’s a wooden surface.

    October 13, 2021 at 4:15 pm #479378
    electrofix
    Moderator

    is the outer decor door catching anywhere ?

    we get situations where the outer door contacts the work surface or surrounds just before the door is fully closed

    Dave

    October 13, 2021 at 5:15 pm #479379
    geminishootingtune
    Participant

    Hello Dave,

    I don’t see it catching anywhere and it makes a positive “click” when closing it. How does the door close sensor work? The door itself has a plastic recess where the I assume the latch engages. Is it that or the latch itself that registers the closed door position (or both)? I can’t figure it out.

    Thanks

    October 13, 2021 at 5:20 pm #479380
    electrofix
    Moderator

    its magnetic
    magnet is in the frame, sensor is inside the door

    you can get a magnet and if you get it in the correct place it will activate it

    Dave

    https://shop.ukwhitegoods.co.uk/6113…er-door-sensor

    October 13, 2021 at 5:24 pm #479381
    geminishootingtune
    Participant

    Awesome! Thanks Dave!

    October 13, 2021 at 8:24 pm #479382
    geminishootingtune
    Participant

    electrofix wrote:its magnetic
    magnet is in the frame, sensor is inside the door

    you can get a magnet and if you get it in the correct place it will activate it

    Dave

    https://shop.ukwhitegoods.co.uk/6113…er-door-sensor

    I applied a magnet around the sensor and it activates every time, although it’s over the area behind the sensor slot next to the control panel. Is that where it should be? Or should it be directly over the slot area? Is it a possibility that the magnet has moved (I can’t see how though).

    October 13, 2021 at 10:40 pm #479383
    electrofix
    Moderator

    have never had a magnet move yet

    you can find out where the magner is by using a peice of steel

    Dave

    November 1, 2021 at 12:33 pm #479384
    geminishootingtune
    Participant

    electrofix wrote:have never had a magnet move yet

    you can find out where the magner is by using a peice of steel

    Dave

    Hi Dave.

    I replaced the sensor and unfortunately I still the same issue.

    Is it possible that the door has become misaligned somehow?

    Thanks

    November 1, 2021 at 12:37 pm #479385
    electrofix
    Moderator

    at the bottom of the door, on each hinge there is a plastic bearing

    check its not damaged or missing

    https://www.bosch-home.co.uk/store/00165296

    Dave

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