SMV69T10GB/18 won’t start program unless pressure applied to door

[geminishootingtune]

Hello,

We have a SMV69T10GB/18 which won’t start programs unless pressure is applied to the door.

We’ve taken to placing a chair next to it and leaning the handle of a kettlebell onto the door.

Even then, sometimes we have to give the door a bit of sharp push for it to start and it will often stop during the program until we give it another shove. It’s not a specific issue with a single program either.

I think it’s a sensor issue, but would it just be a door sensor issue?

Thanks

[electrofix]

is it fitted under a stone or wood work surface ?

Dave

[geminishootingtune]

It’s a wooden surface.

[electrofix]

is the outer decor door catching anywhere ?

we get situations where the outer door contacts the work surface or surrounds just before the door is fully closed

Dave

[geminishootingtune]

Hello Dave,

I don’t see it catching anywhere and it makes a positive “click” when closing it. How does the door close sensor work? The door itself has a plastic recess where the I assume the latch engages. Is it that or the latch itself that registers the closed door position (or both)? I can’t figure it out.

Thanks

[electrofix]

its magnetic
magnet is in the frame, sensor is inside the door

you can get a magnet and if you get it in the correct place it will activate it

Dave

https://shop.ukwhitegoods.co.uk/6113…er-door-sensor

[geminishootingtune]

Awesome! Thanks Dave!

[geminishootingtune]

electrofix wrote:its magnetic
magnet is in the frame, sensor is inside the door

you can get a magnet and if you get it in the correct place it will activate it

Dave

https://shop.ukwhitegoods.co.uk/6113…er-door-sensor

I applied a magnet around the sensor and it activates every time, although it’s over the area behind the sensor slot next to the control panel. Is that where it should be? Or should it be directly over the slot area? Is it a possibility that the magnet has moved (I can’t see how though).

[electrofix]

have never had a magnet move yet

you can find out where the magner is by using a peice of steel

Dave

[geminishootingtune]

electrofix wrote:have never had a magnet move yet

you can find out where the magner is by using a peice of steel

Dave

Hi Dave.

I replaced the sensor and unfortunately I still the same issue.

Is it possible that the door has become misaligned somehow?

Thanks

[electrofix]

at the bottom of the door, on each hinge there is a plastic bearing

check its not damaged or missing

https://www.bosch-home.co.uk/store/00165296

Dave

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