Fake Zanussi Vacuum Cleaners

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  • #100953
    FelixD
    Participant

    Has anyone had any experience of the Zanussi vacuum cleaners marked as Zanussi. They are all over EBAY and Amazon and were even sold on Robert Dyas but Zanussi deny they are anything to do with them so no warranty. I have a ZAN2020UR and have been totally unable to find spare filters etc.

    #482822
    electrofix
    Moderator

    you need to find the owners manual

    currys sell it and they wont sell fake

    https://www.currys.co.uk/products/zanussi-zan2020ur-upright-bagless-vacuum-cleaner-yellow-grey-and-white-10226306.html

    you could ring them and ask them where to get filters. My guess it will be the same as one of the vax machines as it looks like the same sort of chinese design

    Dave

    #482823
    FelixD
    Participant

    It was Zanussi who told me they were not their products and Currys and Robert Dyas no longer seem to stock them. I have scoured the web for spares for these items, and have now found and old filter type from a VAX that can be made to fit. What I dont understand is how are Zanussi/Electrolux so blase’ about having their name on stuff which is not authorised by them ?

    #482824
    electrofix
    Moderator

    no but since Currys sold them you can try asking them for support

    just act like you bought it from them

    Dave

    #482825
    don
    Moderator

    If it is genuine it will have a prod no. or PNC number starting 9002….. give us this number and we will have a look, there are some listings for the 2020 to the trade.

    Don

    #482826
    FelixD
    Participant

    It doesnt have this, just a model number

    #482827
    don
    Moderator

    FelixD wrote:It doesnt have this, just a model number

    Brick wall then 😉 looks like a “mash up” between Curry’s etc and someone else then 🙁

    Don

    #482828
    FelixD
    Participant

    Thats exactly what I had arrived at after weeks of searching, however I have asked Currys where I can get spares from and see what they come back with.

    #482829
    tedwards101
    Participant

    I’ve done a bit of digging on this and it appears that “The Electronic Company UK Ltd” have the licence for these “Zanussi SDA” appliances in the UK:
    https://www.theelectronicco.com/
    01922 929861

    As has been mentioned, none of them have Electrolux product numbers so spares cannot be sourced in the usual manner.

    #482830
    FelixD
    Participant

    Thanks thats helpful not one of the people I spoke to knew this and this includes Zanussi UK, the seller and Exertis the supposed distributor..

    #482831
    tedwards101
    Participant

    Someone at Exertis knows about it:
    https://www.itdistri.com/post/exertis-adds-zanussi-home-appliances-to-consumer-portfolio

    Do let us know if you have any luck contacting “The Electronic Company”

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