Home › Forums › Public Support Forums › Help And Support › Cooker And Oven Forum › Neff gas hob won’t stay lit
- This topic has 7 replies, 4 voices, and was last updated 3 years, 2 months ago by
Pww1955.
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February 2, 2023 at 3:46 pm #101667
Pww1955
ParticipantAsking on behalf of new neighbours who have inherited this issue….gas lights but goes out immediately you release the control knob. I think the issue could be the flame failure device which I assume is the spike sticking up near the igniter. Sorry I don’t have a model number for this hob but was wondering if this could be a simple replacement fix or is it going to be a new hob?
Cheers in advance
PaulFebruary 2, 2023 at 4:22 pm #485631don
ModeratorWithout the ENR and FD number which are situated on the underside of the hob it’s hard to say. It does sound like like it though a Gas Safe engineer will be required to diagnose and repair.
Don
February 2, 2023 at 4:38 pm #485632Pww1955
ParticipantHi Don,
Thanks for the heads up on where to find the info for the model no. I don’t suppose you know how it would be attached to the worktop? Never had any dealings with hobs before unfortunately…Paul
February 2, 2023 at 5:20 pm #485633kaibart
ModeratorThe repair has to be done by a gas safe engineer
February 2, 2023 at 5:34 pm #485634don
ModeratorPww1955 wrote:Hi Don,
Thanks for the heads up on where to find the info for the model no. I don’t suppose you know how it would be attached to the worktop? Never had any dealings with hobs before unfortunately…Paul
Neff are usually fitted with 2 small springy clips on each side. It may even have been put in with mastic, I hope not though. A torch will be needed.
Don
February 2, 2023 at 6:25 pm #485635electrofix
Moderatorif you take off the buners there are 2 things sticking up from the hob. one probe is the ignighter the other is a flame sensor to stop gas flowing if the flame gets blown out
its likely this sensing system has failed and needs to be replaced. once we get a model we could give you an idea of poss part price provided that part is faulty but as said above since your replacing a gas component it must be fitted by a suitably qualified engineer
Dave
February 2, 2023 at 6:39 pm #485636Pww1955
ParticipantThanks all,
I’ll see if I can get the model info and pass on all your suggestions. At least with that info I can see what parts if any are available and an approximate cost. They can then make an informed decision.Paul
February 2, 2023 at 6:44 pm #485637electrofix
Moderatoryou can take a look at the burners. make sure all the flame slots / holes are clear. thats all you can do safely as a non professional
Dave
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