SMEG Oven – SE 375 MSX – Problems

Home › Forums › Public Support Forums › Help And Support › Cooker And Oven Forum › SMEG Oven – SE 375 MSX – Problems

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 20, 2005 at 2:33 pm #10238
    Hazel
    Participant

    Hello Anyone,

    Above oven is approximately 5 ish years old – and was in the house we moved into a few years ago.

    Several things are worrying me: –

    1. Don’t know if this is normal but the door seems dangerously hot when the oven is on. Don’t have kids, otherwise this would be a major problem.

    2. It seems to smoke (as in grease/food rather than electrical) every time I use the oven. It’s so bad that I have to have all windows open (kitchen is quite small) and can’t use it if we have guests. I had it professionally cleaned about 6 months ago and it was fine for about 2 months. It’s bad enough with the fan-assisted selector control, but if I ever just use the “regular” control, it’s just awful.

    It’s kept pretty clean and I just don’t know what the problem is.

    Help!
    Any suggestions?
    Hazel

    June 20, 2005 at 3:10 pm #139175
    Simon46
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Does it appear hotter than usual/burning food/taking longer for the light to go out when it has reached temperature?

    Regards
    Simon

    June 20, 2005 at 3:42 pm #139176
    Hazel
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Hi Simon,

    I think it’s always been this hot (and has been the bane of my life since moving in here).

    Yes, it does tend to burn things – especially cakes – they go black around the edges before the inside is cooked. I do reduce the recommended cooking temperature when using fan-assisted. I have started having to cook some things covered in foil just to avoid the smoking and burning smell.

    It takes about 20-25 minutes to heat the oven up to 180 dg C. I’m not sure how quickly it’s supposed to heat up but that is another annoyance. 😕

    Would welcome your comments/suggestions.

    Thanks, Hazel

    June 20, 2005 at 3:55 pm #139177
    Simon46
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Hazel
    If you know anybody with an oven thermometer to check temp selected against actual temp. If the fan in the oven is spinning o.k. i suspect the oven to have a temperature control fault. Idont know if there is one in your area but John Lewis sell them. Otherwise cliking on Repairs@ on LHS of screen may be able to help you regarding fixing it.

    Regards
    Simon

    June 20, 2005 at 4:05 pm #139178
    Hazel
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Thanks for that Simon,

    I’ll try and get hold of an oven thermometer. Am in London so plenty of John Lewis stores around.

    Re: the fan – it sounds like it’s spinning – as in, a totally different sound compared to just using the convection oven setting.

    Do you know if a temperature control fault is serious (expensive) to fix – if that is the problem?

    Thanks again for your replies.
    Hazel

    June 20, 2005 at 4:12 pm #139179
    Simon46
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Not that expensive but cheaper than new oven! I had a lady who was so pleased with her repair she kindly donated some hot pasties to me. 😀

    Simon

    June 20, 2005 at 4:36 pm #139180
    Hazel
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Donating hot pasties sounds like one satisfied customer Simon!! Bet she wouldn’t have made them for you on a day like today though 8).

    I have no idea how much new ovens are – would a repair like this be £100 or £100’s. Sorry to ask – I know you can’t be specific but a rough idea.

    Will try the thermometer thing and take it from there. What you have said makes sense though. Is 20-25 mins to heat up 180 deg C longer than it should take?

    Regards,
    H

    June 20, 2005 at 4:48 pm #139181
    Simon46
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    All depends on labour charge in London. I would do it but in Cheshire. Try thermometer first and get back to us. smoke usually means over heating unless there is a lot of fat from grilling.

    S.

    June 20, 2005 at 4:50 pm #139182
    Hazel
    Participant

    Re: SMEG Oven – SE 375 MSX – Problems

    Thanks, will do. 😀

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.