SMEG Oven – SE 375 MSX – Problems

[Hazel]

Hello Anyone,

Above oven is approximately 5 ish years old – and was in the house we moved into a few years ago.

Several things are worrying me: –

1. Don’t know if this is normal but the door seems dangerously hot when the oven is on. Don’t have kids, otherwise this would be a major problem.

2. It seems to smoke (as in grease/food rather than electrical) every time I use the oven. It’s so bad that I have to have all windows open (kitchen is quite small) and can’t use it if we have guests. I had it professionally cleaned about 6 months ago and it was fine for about 2 months. It’s bad enough with the fan-assisted selector control, but if I ever just use the “regular” control, it’s just awful.

It’s kept pretty clean and I just don’t know what the problem is.

Help!
Any suggestions?
Hazel

[Simon46]

Re: SMEG Oven – SE 375 MSX – Problems

Does it appear hotter than usual/burning food/taking longer for the light to go out when it has reached temperature?

Regards
Simon

[Hazel]

Re: SMEG Oven – SE 375 MSX – Problems

Hi Simon,

I think it’s always been this hot (and has been the bane of my life since moving in here).

Yes, it does tend to burn things – especially cakes – they go black around the edges before the inside is cooked. I do reduce the recommended cooking temperature when using fan-assisted. I have started having to cook some things covered in foil just to avoid the smoking and burning smell.

It takes about 20-25 minutes to heat the oven up to 180 dg C. I’m not sure how quickly it’s supposed to heat up but that is another annoyance. 😕

Would welcome your comments/suggestions.

Thanks, Hazel

[Simon46]

Re: SMEG Oven – SE 375 MSX – Problems

Hazel
If you know anybody with an oven thermometer to check temp selected against actual temp. If the fan in the oven is spinning o.k. i suspect the oven to have a temperature control fault. Idont know if there is one in your area but John Lewis sell them. Otherwise cliking on Repairs@ on LHS of screen may be able to help you regarding fixing it.

Regards
Simon

[Hazel]

Re: SMEG Oven – SE 375 MSX – Problems

Thanks for that Simon,

I’ll try and get hold of an oven thermometer. Am in London so plenty of John Lewis stores around.

Re: the fan – it sounds like it’s spinning – as in, a totally different sound compared to just using the convection oven setting.

Do you know if a temperature control fault is serious (expensive) to fix – if that is the problem?

Thanks again for your replies.
Hazel

[Simon46]

Re: SMEG Oven – SE 375 MSX – Problems

Not that expensive but cheaper than new oven! I had a lady who was so pleased with her repair she kindly donated some hot pasties to me. 😀

Simon

[Hazel]

Re: SMEG Oven – SE 375 MSX – Problems

Donating hot pasties sounds like one satisfied customer Simon!! Bet she wouldn’t have made them for you on a day like today though 8).

I have no idea how much new ovens are – would a repair like this be £100 or £100’s. Sorry to ask – I know you can’t be specific but a rough idea.

Will try the thermometer thing and take it from there. What you have said makes sense though. Is 20-25 mins to heat up 180 deg C longer than it should take?

Regards,
H

[Simon46]

Re: SMEG Oven – SE 375 MSX – Problems

All depends on labour charge in London. I would do it but in Cheshire. Try thermometer first and get back to us. smoke usually means over heating unless there is a lot of fat from grilling.

S.

[Hazel]

Re: SMEG Oven – SE 375 MSX – Problems

Thanks, will do. 😀

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