Samsung FLA, WW80M6450PW, locks door and then nothing. No error codes

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  • February 13, 2024 at 12:48 pm #102586
    neon_3SP_glow
    Participant

    No action aside locking door, filling briefly, then pulsing the fill valve on/off. Timer display never changes, it just hangs showing the same time remaining. Same on all programs including spin, which has no drum action.

    No error codes shown, it’s as if the module has gone cranky.

    Any ideas, please? New machine for me and no experience.

    All water valves fine at roughly 4.2kohms.

    Pressure system not blocked.

    With pressure switch disconnected machine just runs empty pump. Different than with it connected.

    Cheers.

    February 19, 2024 at 6:30 pm #489564
    neon_3SP_glow
    Participant

    No one had anything similar to this one?

    Customer is getting agitated and I don’t know what to tell them!

    Other than refering them to Samsung’s repair service.

    Cheers.

    February 19, 2024 at 9:52 pm #489565
    electrofix
    Moderator

    cant find that model but has it got brushes ?

    Dave

    February 20, 2024 at 9:54 am #489566
    neon_3SP_glow
    Participant

    No, inverter motors. it’s only a couple of years old and has two pulleys on the back of the tub, rotates the drum in two sections in opposing directions.

    Full of module boards.

    Going to refer her to Samsung.

    Thanks for the reply Dave, much appreciated.

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