Beko GNE480E20FX American Fridge Freezer E13 Fault

Hi,

I have an Beko GNE480E20FX American Fridge Freezer, purchased in 2020.

It first displayed an e13 error about 1 month ago, the fan would pulse on for about 2 seconds then stop for about 4-5 seconds, then repeat
When this first happened, we removed the drawers to look for obvious reasons and found that the right-hand side freezer unit had ice build-up behind the rear panel. We removed the ice and when powered back on, it was still in fault mode. The fault resolved itself after about 15-20 minutes.

Today the E13 error started again. No obstructions and again the fan pulsing as mentioned above. I understand the compressor is located on the left-hand side panel and normally this is warm to touch. Today whilst in fault mode, the external side wall was lukewarm. I could also hear a click every time the fan started or stopped, can’t say for sure, sounded like a car relay.

I turned the power off for a few minutes and the fault continued for about 15 minutes. Suddenly the fault stopped again…. itself. The side wall is now warm as normal.

Your help and input is much appreciated