Home › Forums › General Trade Forum › New Qualtex Site
- This topic has 8 replies, 3 voices, and was last updated 1 year, 3 months ago by
kwatt.
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AuthorPosts
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December 20, 2024 at 9:23 am #103145
kwatt
KeymasterI’ve not used it much yet, it only went live yesterday but if you’ve got a Qulatex login now that should work:
https://www.qualtex-online.co.uk/
Looks a lot nicer though and seems fast enough.
K.
January 14, 2025 at 5:35 pm #491950washingmachinewoman
ParticipantLooks good, shame anything I’ve needed since they’ve launched, they haven’t got or ASWO is cheaper.
January 14, 2025 at 8:51 pm #491951electrofix
Moderatorto be fair they are working on it
if you let them know if the price is way out they will put it right
have found a few things i could have got cheaper from the manufacturers site
I let them know quite often
Dave
January 15, 2025 at 11:54 am #491952washingmachinewoman
ParticipantIn most of the cases lately, they didn’t have the part I was looking for. I made an enquiry for one that was out of stock (found it cheaper at B&Q in the end), but most of the time the part just doesn’t come up.
However if I think on and have the time, I will let them know if I find things cheaper elsewhere.
Lucie
January 22, 2025 at 6:17 pm #491953washingmachinewoman
ParticipantI’ve just placed an order but it doesn’t show on the list and I’ve had no email confirmation. Is this how it now works, ‘cos if it is I’m not sure that’s an improvement?
Lucie
January 22, 2025 at 8:47 pm #491954electrofix
Moderatorwashingmachinewoman wrote:I’ve just placed an order but it doesn’t show on the list and I’ve had no email confirmation. Is this how it now works, ‘cos if it is I’m not sure that’s an improvement?
Lucie
placed an order at 3
at 17:06 i had invoice and dispatch docs etcit seems they are not sending the thanks for your order email
Dave
January 23, 2025 at 10:43 pm #491955washingmachinewoman
ParticipantEventually the invoice appeared online and I received an email from DPD (not Qualtex). Are you getting an invoice through email? I have received zilch from them and also I can’t download the invoice from the site?
Lucie
January 23, 2025 at 11:11 pm #491956electrofix
Moderatorget invoices by email
are you not getting them ?
Have you checked junk folder ?
first go onto Qualtex site, top right click the star and select my account . Go to my setting and check if Email address is correct
if yes and your still not getting emails PM me your account no and i will pass it on for them to investigate
Dave
January 24, 2025 at 8:23 pm #491957washingmachinewoman
Participantemail address is correct and there’s nothing in the spam folder or clutter folder.
Have sent them an email (account manager), let’s see what happens.
Lucie
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