AEG pnc: 91400209700

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  • July 15, 2005 at 9:55 am #10692
    Twoten
    Participant

    Help!

    I have been called to the above machine the fault reported as machine sticks in wash.
    The customer puts the machine on and it continues to wash for 3 to 4 hours without going into a rinse. She then says if she pauses the program for about an hour then takes it off pause it will continue to the end.

    The machine does not display any error codes when left to run, it just keeps on washing.

    Can anyone shed any light on this?

    July 15, 2005 at 11:05 am #141509
    Dave_Conway
    Participant

    Re: AEG pnc: 91400209700

    Odd that it’s not displaying any fault codes, it almost suggests the PCB is at fault.

    Are you on Broadband Kieth ? I can send some info to you on the diagnostics but it’s a (nearly) 5mb file.

    Dave.

    July 15, 2005 at 11:16 am #141510
    Twoten
    Participant

    Re: AEG pnc: 91400209700

    Dave,

    I know, the lack of a fault code has thrown me. I asked the customer to leave the machine on as long as possible in the hope that it brings up a code but after 3 to 4 hours she descided she didn’t want the expence of the electricity!

    I am on Broadband so if you can send the infomation it would be appreciated.

    Thanks,

    Keith.

    July 15, 2005 at 11:33 am #141511
    Dave_Conway
    Participant

    Re: AEG pnc: 91400209700

    Twoten wrote:I am on Broadband so if you can send the infomation it would be appreciated.

    On the way 😀

    Did you get the wiring diagram for the other one OK ?

    Dave.

    July 15, 2005 at 11:45 am #141512
    Twoten
    Participant

    Re: AEG pnc: 91400209700

    Nope,

    not yet.

    July 15, 2005 at 4:23 pm #141513
    farmboy
    Participant

    Re: AEG pnc: 91400209700

    Go into the diagnostic cycle & check for the error code there.
    Not all fault codes are visible to the customer

    July 15, 2005 at 6:22 pm #141514
    andy_art_trigg
    Participant

    Re: AEG pnc: 91400209700

    Twoten wrote:Dave,

    I know, the lack of a fault code has thrown me. I asked the customer to leave the machine on as long as possible in the hope that it brings up a code but after 3 to 4 hours she descided she didn’t want the expence of the electricity!

    Keith.

    She’d rather spend the money on an engineers time 😕
    It reminds me of how frustrated I get when some customers virtually refuse to provide any washing so I can test for a fault because they’ve not got any that needs washing and don’t want the inconvenience of wetting clean laundry. They’d presumably rather have the inconvenience of a second visit because the fault can’t be found without a load in. !

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