AEG pnc: 91400209700

[Twoten]

Help!

I have been called to the above machine the fault reported as machine sticks in wash.
The customer puts the machine on and it continues to wash for 3 to 4 hours without going into a rinse. She then says if she pauses the program for about an hour then takes it off pause it will continue to the end.

The machine does not display any error codes when left to run, it just keeps on washing.

Can anyone shed any light on this?

[Dave_Conway]

Re: AEG pnc: 91400209700

Odd that it’s not displaying any fault codes, it almost suggests the PCB is at fault.

Are you on Broadband Kieth ? I can send some info to you on the diagnostics but it’s a (nearly) 5mb file.

Dave.

[Twoten]

Re: AEG pnc: 91400209700

Dave,

I know, the lack of a fault code has thrown me. I asked the customer to leave the machine on as long as possible in the hope that it brings up a code but after 3 to 4 hours she descided she didn’t want the expence of the electricity!

I am on Broadband so if you can send the infomation it would be appreciated.

Thanks,

Keith.

[Dave_Conway]

Re: AEG pnc: 91400209700

Twoten wrote:I am on Broadband so if you can send the infomation it would be appreciated.

On the way 😀

Did you get the wiring diagram for the other one OK ?

Dave.

[Twoten]

Re: AEG pnc: 91400209700

Nope,

not yet.

[farmboy]

Re: AEG pnc: 91400209700

Go into the diagnostic cycle & check for the error code there.
Not all fault codes are visible to the customer

[andy_art_trigg]

Re: AEG pnc: 91400209700

Twoten wrote:Dave,

I know, the lack of a fault code has thrown me. I asked the customer to leave the machine on as long as possible in the hope that it brings up a code but after 3 to 4 hours she descided she didn’t want the expence of the electricity!

Keith.

She’d rather spend the money on an engineers time 😕
It reminds me of how frustrated I get when some customers virtually refuse to provide any washing so I can test for a fault because they’ve not got any that needs washing and don’t want the inconvenience of wetting clean laundry. They’d presumably rather have the inconvenience of a second visit because the fault can’t be found without a load in. !

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