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grooster.
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September 15, 2005 at 4:44 pm #11987
grooster
ParticipantHi,
I’ve got a problem with this machine. It goes through the programme according to the customer, without heating.
It doesnt flash any error codes. The customer has previously, due to another engineers advice, replaced the module in the facia earlier in the week, but it has not cured it.I’ve checked all the obvious, heater, broken wires, but to no avail. It doesnt have a relay that i can see, so its not that.
I’m thinking that it could be the thermistor, its the only thing left.
Does anybody have any advice and if it is the termistor does anybody have the part number.Thanks for your help guys
Nick
September 15, 2005 at 6:33 pm #147409leavemetogetonwithit
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Probably wouldn’t apply to your machine but I found an intermittent thermostat (not thermistor) on a 10 y. o. whirlpool dw the other day.
Gave same symptom.September 15, 2005 at 7:16 pm #147410grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Yeah, i’ve had quite a few dodgy stats on the old type dishwasher, was quite a common fault. I wish these new machines used them instead of the thermistor, easy fault to trace.
September 15, 2005 at 7:26 pm #147411DentedPorsche
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Hiya,
I would have said that it was a software problem with the module but as it’s been replaced it’s a puzzler.
The norm for the Dolphin range is, no error code is a faulty module.
Never come across one with a faulty thermistor that would run through the whole program, but there’s always a first.
Try running the diagnostics on it and see if it heats.Brian
September 15, 2005 at 7:40 pm #147412grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Thanks for the reply Brian, how do i set the diagnostic on this model. I used to have the info but cant find it. I was going to try that.
September 15, 2005 at 8:11 pm #147413DentedPorsche
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
It’s in the error codes section, page 2, along with the error codes.
Basically, set the machine to the first (rinse) program, switch off, press and hold the start button and switch back on. There will be a beep and the start light will start flashing, release the start button, press start once and close the door. It should then run through the test program. If memory serves me right it takes about 15 minutes or thereabouts. If it refuses to go into the test mode you’ll need to try replacing the NTC.
If there’s any errors it should stop and flash the code.
If my memory is working the heater relay is on the module and it’s the two wires with the spade terminals that go to the heater. You can test the wiring, the toc and heater in one go. (TOC is built into the heater).You can also meter the NTC from the module end, again testing the wiring at the same time.
Hope this helps, I’ve probably got some paperwork on Whirlpool dishwashers in the van but can’t remember offhand which models it covers.Brian
September 15, 2005 at 8:21 pm #147414grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Brilliant, thanks for all that info Brian. I’ll have a go in the next couple of days and post back the results.
Thanks again mate.
September 15, 2005 at 11:50 pm #147415leavemetogetonwithit
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
DentedPorsche wrote:
It should then run through the test program. If memory serves me right it takes about 15 minutes or thereabouts.
BrianI have yet to ever run a test programme 😳
Not that I wouldn’t love to it’s just that I’ve not until now had access to the info. (ta,UKW).I do wonder how I’m going to spend those 15 mins. With some customers there’d be no problem but with new ones who have not learned to trust me yet and might be standing over me with a stopwatch….
Suppose it’s best to request they bring in a nice comfortable armchair and the tea and jaffa cakes nicely arranged on the best china,whilst I carry out this initial very important and highly skilled diagnostic work. 🙂
I think I might find it rather boring though, like waiting for a new Servis washing machine to get into a spin.
If any research and development bods are out there listening, please,please bring back the manual timer.
September 19, 2005 at 9:20 am #147416grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Just out of interest can anybody tell me the part number for the thermistor on this machine. My local wholesaler is having trouble recognising it over the phone. Not surprising really, they usually have trouble recognising hotpoint brushes…
Thanks for your help guys.September 19, 2005 at 12:07 pm #147417Dave_Conway
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
grooster wrote:Just out of interest can anybody tell me the part number for the thermistor on this machine.
It’s 481228268012 Grooster.
Dave.
September 19, 2005 at 5:13 pm #147418grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Cheers Dave,
Much appreciated.
September 24, 2005 at 2:15 pm #147419grooster
ParticipantRe: Whirlpool integrated D/W G2P DW1 WH problem
Thermistor worked a treat. Thanks for all your help guys.
Regards
Nick
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