Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 1, 2005 at 3:13 pm #12966
    RDM
    Participant

    Hi Guys

    The dryer is just over a year old and the drum has stopped turning altogether.

    It is solid, wont move in either direction.

    I have noticed since purchase there has been a lot of fluff all over the room. Is this normal for a condenser dryer?

    Candy CIC6001
    Serial Number: 3761648903294593

    Any suggestions greatly appreciated.

    Regards

    RDM

    November 1, 2005 at 3:33 pm #152387
    Goatboy
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    :eeek: It doesn’t sound good to me.

    Those Candy/Hoover dryers have a very weak (IMO) drum contruction. The shaft on the back of the drum might have snapped or the bearing might have collasped.

    Note the ‘mights’!

    An engineer could tell you after looking at the machine for 5 minutes…

    Click Repairs@ for an local engineer.

    And if your having a look yourself, unplug the appliance first!

    November 1, 2005 at 3:45 pm #152388
    RDM
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    Thanks Goatboy for the rapid response.

    What would I be looking for if this was the case?

    Regards

    RDM

    November 1, 2005 at 5:14 pm #152389
    Goatboy
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    Vertical movement on the back of the drum.

    Where the shaft goes through the bearing, in should rotate in the bearing, but not move up and down or sideways.

    This can be done without removing any panels.

    Just open the door and see if the drum is loose (towards the back).

    November 2, 2005 at 8:40 am #152390
    RDM
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    Hi goatboy

    Have checked – the drum IS NOT loose. It is totally solid with no movement front to back. In fact it does not move in any direction.

    Would it be possible for a piece of clothing to have got into the drum and caused the jam?

    Regards

    RDM

    November 2, 2005 at 9:21 am #152391
    Goatboy
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    RDM wrote:Would it be possible for a piece of clothing to have got into the drum and caused the jam?

    Hmmmmm, not really 😕 But anything is possible.

    I really sounds like you need some professional help. Have you tryed Repairs@ to see if there’s anybody in your area?

    November 2, 2005 at 11:42 am #152392
    RDM
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    I have never used the Repairs@ service.

    What would you consider to be an appropriate charge for the Glasgow G75 area?

    I don’t mind paying for the call out and estimate if it is a reasonable amount.

    Regards

    RDM

    November 2, 2005 at 1:32 pm #152393
    Goatboy
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    One of the more senior member will have to correct me if I’m wrong…

    I think if you use the repair@ service, it will give you contact information for engineers in your area. Then you can contact them and ask about their charges.

    November 2, 2005 at 1:38 pm #152394
    kwatt
    Keymaster

    Yes, that is correct.

    K.

    November 3, 2005 at 1:29 pm #152395
    RDM
    Participant

    Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

    Thanks for your help, will give the service a try.

    Regards

    RDM

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