Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

[RDM]

Hi Guys

The dryer is just over a year old and the drum has stopped turning altogether.

It is solid, wont move in either direction.

I have noticed since purchase there has been a lot of fluff all over the room. Is this normal for a condenser dryer?

Candy CIC6001
Serial Number: 3761648903294593

Any suggestions greatly appreciated.

Regards

RDM

[Goatboy]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

:eeek: It doesn’t sound good to me.

Those Candy/Hoover dryers have a very weak (IMO) drum contruction. The shaft on the back of the drum might have snapped or the bearing might have collasped.

Note the ‘mights’!

An engineer could tell you after looking at the machine for 5 minutes…

Click Repairs@ for an local engineer.

And if your having a look yourself, unplug the appliance first!

[RDM]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

Thanks Goatboy for the rapid response.

What would I be looking for if this was the case?

Regards

RDM

[Goatboy]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

Vertical movement on the back of the drum.

Where the shaft goes through the bearing, in should rotate in the bearing, but not move up and down or sideways.

This can be done without removing any panels.

Just open the door and see if the drum is loose (towards the back).

[RDM]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

Hi goatboy

Have checked – the drum IS NOT loose. It is totally solid with no movement front to back. In fact it does not move in any direction.

Would it be possible for a piece of clothing to have got into the drum and caused the jam?

Regards

RDM

[Goatboy]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

RDM wrote:Would it be possible for a piece of clothing to have got into the drum and caused the jam?

Hmmmmm, not really 😕 But anything is possible.

I really sounds like you need some professional help. Have you tryed Repairs@ to see if there’s anybody in your area?

[RDM]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

I have never used the Repairs@ service.

What would you consider to be an appropriate charge for the Glasgow G75 area?

I don’t mind paying for the call out and estimate if it is a reasonable amount.

Regards

RDM

[Goatboy]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

One of the more senior member will have to correct me if I’m wrong…

I think if you use the repair@ service, it will give you contact information for engineers in your area. Then you can contact them and ask about their charges.

[kwatt]

Yes, that is correct.

K.

[RDM]

Re: Candy CIC60 Tumble Dryer – DRUM WONT MOVE – SOLID

Thanks for your help, will give the service a try.

Regards

RDM

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