Independent Service Engineering Ltd is the company behind the new brand of appliances known as ISE.
ISE offers a machine designed to last longer than normal as increasing the lifespan reduces the environmental impact of needlessly scrapping washing machines earlier than is really required. We extend the lifespan by a number of measures but primarily through making the machine better, a better build quality and also be having a no-mark-up policy on spares parts so that, even outside of the five year warranty period, it is more economical to repair the machine rather than replace it.
ISE offer a level of service to its customers that is unmatched in the UK by any other manufacturer.
ISE’s stated objective is to reduce the amount of washing machines sold each year, not very attractive if your business depends on selling new products. Therefore, ISE do not sell through conventional retail outlets and probably never will. To sell ISE you must be able to repair ISE. Teh washing machine is exclusively sold on line by UK Whitegoods, environmentally conscious websites or by independent repairers nationwide.
The same network of repairers will install and demonstrate your new machine, subsequently carry out any repairs during and after the guarantee period, with parts held on their vans or available overnight. Giving you a quality of aftercare way in excess of any other manufacturer. Many repairers will even seek to recondition it when you don’t want it anymore.