Hoover HCA390FFK Frost Free Fridge/Freezer – Fridge freezing

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  • #14455
    oceandrifts
    Participant

    Impressive forum. Lets hope it cansave me some grief.

    My fridge on my Hoover HCA390FFK keeps freezing up – a quick defrost with a hair dryer solved the problem for a short time, but its now back again.

    Having checked the forums this seems quite a common problem, but I have read this appliance is electronically controlled and therefore will not have a termostat ? Can someone confirm this is true and therefore I need an engineer to check everything out.

    Would a complete 24 hour defrost solve the problem (i had read something about the drian plug giving a problem) although it seemed “clear” after my rapid hairdryer defrost of the freezer compartment.

    Finally I have also checked the repairs at for someone in my postcode area, LE19 ( Narborough Leicester) with no joy. Just this mean I have no choice but to call Hoover for an expensive service visit. The applicane is just over 2years old – I cant recall if this has a 5 year parts warranty or not ?

    Regards.

    John

    #159532
    Dave_Conway
    Participant

    Re: Hoover HCA390FFK Frost Free Fridge/Freezer – Fridge free

    oceandrifts wrote:I have read this appliance is electronically controlled and therefore will not have a termostat ? Can someone confirm this is true and therefore I need an engineer to check everything out.

    Yes, it is electronic.

    oceandrifts wrote:Would a complete 24 hour defrost solve the problem

    It’s worth a try for sure 🙂

    oceandrifts wrote:Finally I have also checked the repairs at for someone in my postcode area, LE19 ( Narborough Leicester) with no joy. Just this mean I have no choice but to call Hoover for an expensive service visit.

    I’m afraid I have no listing for anyone covering LE either, unless one of the trade guys reading this can help ?

    oceandrifts wrote:The applicane is just over 2years old – I cant recall if this has a 5 year parts warranty or not ?

    It should have, phone GIAS (Hoover/Candy service) on 01204 556100, they can check and if required book a call for you.

    Dave.

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