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I am looking for some recomendations on software for managing my customers and appointments etc. I am currently using a home made system created on excell, but now i need a better system. Any ideas or recomendations would be appreciated.
Thanks all.Re: Call / Appointment / Customer Manager
We’ve run ours for years on Lotus Organiser, which the rest of the lads seem to find hilarious……. Still, it works, so they can mock.
Last I heard Site Admin were looking at some rather more specialist stuff, but it’s a bit of a long term project.
Cheers,
Chris.Re: Call / Appointment / Customer Manager
Our ServiceBase program is designed specifically for the job, if you want more details visit http://www.pccontrolsystems.com/modules … storyid=44
or phone me on 01604 601677 for a demo.Re: Call / Appointment / Customer Manager
😆 I made a program while I was at college using Pascal 😆
That was about 8 years ago, so it’s a little dated. This was while I was doing a computing A-level; and it was designed it around a domestic appliance repair business, so it’s pretty good 8)
Re: Call / Appointment / Customer Manager
I wish I could manage my customers, they just won’t do as they’re told 😉
Re: Call / Appointment / Customer Manager
funkyboogy wrote:
what happend to pen and paper????
My preferred method every time, at least Micro$oft cannot cock that up. 🙂
Re: Call / Appointment / Customer Manager
ali-p wrote:astro?? 😆
After seeing it and what it does to data, I’d have to agree with the sentiment.
It’s also incredibly complex, or seems that way to me for such simple tasks.
But there’s loads of packages out there if you go looking, very few are actually what I’d label as suitable as they’ve been designed for another industry and adapted. Most from either gas installation and boiler etc. maintenance or from browngoods and neither represent the whitegoods industry particularly well. I’ve also found that where software has been written for whitegoods servicing it was circa 1989, or is that 1889? 😉
And when you ask for any changes it is usually followed by a sharp intake of breath, an inordinate lead time and a price for which you could have a system written for.
I thought they were binning Astro (finally) anways?
K.
Re: Call / Appointment / Customer Manager
Neil7741 wrote:Our ServiceBase program is designed specifically for the job, if you want more details visit .
For what job specifically, it looks as if your trying to cover brown, white and phones with one bit of software there?
How much is a basic install then?
K.
Re: Call / Appointment / Customer Manager
kwatt wrote:But there’s loads of packages out there if you go looking, very few are actually what I’d label as suitable as they’ve been designed for another industry and adapted.
Believe me, we’ve looked at a huge ammount of s/w packages and as Ken says, pretty much they are all reworked packages designed for the motor/plumbing industry or similar in the US 😕
Bear with us on this one, it’s a personal goal for me as I started a casual chat (in the chat room) one evening to some guys that can code etc and I know Ken is as passionate as I am about getting this off the ground 😉 😀
Dave.
Re: Call / Appointment / Customer Manager
hi all,when i was doing a bit of work for gb 😳 i came across a firm called fixzone that were selling complete engineer,seems ok allthough at£500 it should even make the tea.they have a demo running on their web site.
Re: Call / Appointment / Customer Manager
deltra wrote:seems ok allthough at£500 it should even make the tea.
See above 😆
What we are doing is aimed right you guys, Horlicks to £500 😉
Dave.
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