beko wma1715s

This customer is complaining that she selects a prog,machine fills up and seems to agitate(but not as much as it usually doesand the tablet inside drum does not disolve),the program state indicators go out altogether,so the only light that is then on is the 600 spin light.
She then cancels prog and selects spin ,but clothes come out wet.
I have already been out to this customer and replaced main pcb and thermistor(because her husband has given me a completely different explanation of the fault) On that visit i checked fill ,heat, agitation,empy and spin ok,and believed i had cured whatever fault it was supposed to have.
Any ideas would be gratfully recieved.

Cheers Steve