- This topic has 39 replies, 24 voices, and was last updated 19 years, 10 months ago by
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Posts
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” i dont care how much it costs, ive sold the house and need it fixed ” or
im only prepared to spend £150.00 on it,
these 2 must be up their as classicsgot an other examples,of how good old customers make your day.
Re: THE THINGS CUSTOMERS SAY ?
Customer : “I do all my washing on programme E, Economy Button and Super Rinse button on”
Martin : “Did you realise using that programme it only washes in cold water?”
Customer: “Look at me, do my clothes look dirty to you?”
Re: THE THINGS CUSTOMERS SAY ?
Having carried out a repair on a Hoover Dishwasher door seal I was informed that the owner didnt have any money to pay me … but I could have either two 1/8ths of a particularly compact noxious smoking substance or a little bag of stuff that looked just like talcum powder … I obviously turned down her lovely offer and reported to my H/O to let them chase the payment !!! Thats SE London for you !!
“I want an AM call.”
OK
“It has to be after I take the kids to school, then go to the shop for milk and I go to pick up the kids at 11:30 and if I’m not there I’m at my sisters across the road for ten minutes. Just ask the engineer to wait on me.”
Uh-huh…
K.
Re: THE THINGS CUSTOMERS SAY ?
martins post opens another can of worms ??
how do you tell the customer they have been using their appliance wrongly for the last 5 years, without insulting them…classic scenario….warranty call, customer going of on one etc>>>>
you instantly notice the no spin has been selected,…but try telling this to the all knowing technicaly minded IT guru customer, without insulting them…or collecting another recall when they still insist its not working as it should be…
ps they have just bought a (merloni silver of course)Re: THE THINGS CUSTOMERS SAY ?
“I’m always in!”
“It’s hardley been used.”
and…
“OMG, that’s filthy, just let me clean that top…”
Re: THE THINGS CUSTOMERS SAY ?
or
dont look at the mess ; its my day of and im not cleaning….
yeh right looks like youve had a century off you clarty midden, as you somehow magicaly moonwalk over the stickyslidey floor…no light working in kitchen and blinds havent been opened as they now longer work due to the grease thats built up on them..
next problem a space for your tool box, cos you know if you put it down it ill get stuck to the floor.
you are now rapidly searching the get me out of hear data banks
i mean how many plates etc can you not wash..the smell is now kicking in, your trying not to look at the waste food mountain thats in and around the customary black bin liner in the corner..
but you have to look…some how this speeds up the excuse data base…..excuse time >>>>>>>>>yes i know whats wrong with it very common problem so i dont need to pull it out,..unfortunatley i dont have the part in my van..
someone from the office will be in…..touch……………………..byeally
ally
Re: THE THINGS CUSTOMERS SAY ?
Said to me yesterday”Do I have to pay the full call out as its only one of the smaller dishwashers”.
Old ones “It hasnt worked properly since you last repaired it”(3 years ago).
or”I’ve only used it three times since you were last here”(2 years-needs new carbs).
They must think thats grass growing behind my ears!Re: THE THINGS CUSTOMERS SAY ?
Just had one on the answering machine as we put them on to get a bit of lunch, almost word for word…
“Hello, I need my cooker fixed and I’m on the insurance plan.”
End of message.
Very helpful! :rotfl:
K.
Re: THE THINGS CUSTOMERS SAY ?
Just had a call from a restaurant that always argues about hourly charge rates. Need an urgent call to attend to something not working.
Last time they argued about the hourly rate, I said ‘okay how about I bring friends & family in for a meal, then argue about how much the bill is ……..’ 😈
They then agreed thst I was being fair with my charges.
Why is it we are so undervalued for what we do? 🙄
Re: THE THINGS CUSTOMERS SAY ?
Its like the old chestnut……..
You doing machine for a customer, a friend walks in and wants theirs doing, ok no problem; however they don’t expect to be charged as ” You have already had money of her friend and you already here ie no travelling expenses 🙄
I say to them, put it this way, If you went to the cinema, your argument couldn’t be…. well your going to be showing the film for all the others, why should you charge me 8) .Greg
Re: THE THINGS CUSTOMERS SAY ?
kwatt customer said
kwatt wrote:“Hello, I need my cooker fixed and I’m on the insurance plan.”
what you mean your not going to call everyone in your area to find that customer ..
what kind of service are you giving
lolRe: THE THINGS CUSTOMERS SAY ?
My favourite:
Lady said “It always happens in threes, my TV broke and the Tv man has just fixed it ,now the washers broke and last week my husband died.”
I wondered if those were her priorities.Re: THE THINGS CUSTOMERS SAY ?
Many years ago a lady pensioner left a message on my answer machine from a phone box. It was early 1980’s so they were relatively new. (Ansaphones – not pensioners, pensioners are old)
She ended the message like this, “..er I don’t have a telephone, but the number of this phone box is …”
If someone had told me this I would suspect they made it up, but we laughed about this for many months. I wonder if the old dear waited in the phone box for any length of time?
Hello all,
just had a good laugh at a few of the previous comments, brilliant.
the ones i like are
“oh, it’s OK, the dog won’t bite” grrrrr
or
“We never overload the machine”
I open the washing machine and struggle to turn the drum by hand!
will be popping into the website quite often now i’ve found you allcheers
Mr Sparky Pants
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