rinse problem with gw709nz

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  • #18989
    tmd
    Participant

    our fisher and paykel smartdrive9 excellence model gw709nz
    is runing through the wash cycle but wen it gets to the rinse cycle the pump runs intermittently then stops and machine beep
    error code is 00111110

    can anyone help with this
    thanks

    #181238
    Penguin45
    Participant

    Re: rinse problem with gw709nz

    Drain pump is drawing too much current. The fact that it cuts out and restarts suggests that is overheating and the TOC turns it off. Time for a new pump………

    Be advised that there is a permanent live supply to the pump, as long as the plug is connected, so pull it!

    Regards,
    Penguin45.

    #181239
    tmd
    Participant

    Re: rinse problem with gw709nz

    would you have a part number for the pump?

    #181240
    Penguin45
    Participant

    Re: rinse problem with gw709nz

    426956P is the one you want – worth pulling the present one to check there’s nothing tangled around the impellor or shaft, slowing it down. It’s a twist fit from underneath.

    Penguin45.

    #181241
    tmd
    Participant

    Re: rinse problem with gw709nz

    i have just replaced the pump and cleand out the whole machine but still getting the same fault code
    is there a reset or should it just run through

    thanks

    #181242
    Penguin45
    Participant

    Re: rinse problem with gw709nz

    Fault code can be recalled for up to 8 operations after rectification – have you tried running it yet?

    Penguin45.

    #181243
    tmd
    Participant

    Re: rinse problem with gw709nz

    yea we tried it but still had fault but have since tried again and has worked fine

    thank you for your help

    #181244
    tmd
    Participant

    Re: rinse problem with gw709nz

    we are still having problems with this machine its stoping at the rinse cycle and trying to pump but stopping the new pump hasnt realy made any difference and its still coming up with the same eror code

    any help would be appreciated

    #181245
    Penguin45
    Participant

    Re: rinse problem with gw709nz

    Does it actually drain the water?

    Penguin45.

    #181246
    tmd
    Participant

    Re: rinse problem with gw709nz

    when it gets to the rinse cycle it trys to pump the water and does in bursts but then stops and starts beeping.
    if you keep restarting it when it beeps it eventualy runs through a full wash and the will be fine for the rest of the day.
    but then the same problems the next day

    is it time for a new machine?

    #181247
    Penguin45
    Participant

    Re: rinse problem with gw709nz

    Run the diagnostics again and see what comes up. There are several recent threads with pumps cutting in and out with pressure switch problems.

    Penguin45.

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