Lifespan

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  • July 8, 2006 at 7:51 pm #19006
    kwatt
    Keymaster

    Digging about in the plethora of documents I have stored and, whilst considering myself really, really sad for reading EU Directives on a Saturday night, I came across this little gem from the EU directive in relation to eco-labelling.

    EU Commision Decision of 17 November 1999 wrote:9. Lifetime extension

    The manufacturer shall offer a commercial guarantee to ensure that the washing machine will function for at least two years. This guarantee shall be valid from the date of delivery to the customer.

    The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceases.

    The applicant shall declare the compliance of the product with these requirements.

    I have to admit to that, amongst other things in the directive, raising a rather wry smile. 😉

    K.

    July 8, 2006 at 8:59 pm #181314
    gegsy
    Participant

    Re: Lifespan

    Looking at that Ken, the part

    This guarantee shall be valid from the date of delivery to the customer.

    how often do we go to appliances and find its out of guarantee by till receipt, but not by delivery date.

    Greg

    July 8, 2006 at 10:28 pm #181315
    kwatt
    Keymaster

    Correct Gegsy. Those few words could open a rather large can of worms.

    K.

    July 9, 2006 at 8:03 am #181316
    Martin
    Participant

    Re: Lifespan

    EU Commision Decision of 17 November 1999 wrote:The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceases

    Before the 1999 legislation the period used to be 16 years 🙄

    July 9, 2006 at 9:32 am #181317
    gegsy
    Participant

    Re: Lifespan

    Martin wrote:

    EU Commision Decision of 17 November 1999 wrote:
    The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceases

    Before the 1999 legislation the period used to be 16 years 🙄

    Crikey!! but at least appliances used to last 15yrs+ unlike some of the cack on sale today, no names mentioned but a quick search through the forum will reveal this unwashed rabble 😆

    Greg

    July 9, 2006 at 10:12 am #181318
    kwatt
    Keymaster

    An interesting thought though is that, if a spare isn’t available and the appliance is under twelve years old, then is the manufacturer obliged to replace or make a concession?

    K.

    July 9, 2006 at 10:33 am #181319
    Martin
    Participant

    Re: Lifespan

    You will find that all appliances that bear the “CE” label have to adhere to this ruling. Therefore if replacement spare parts are not available then a substitute be made available, be that just the part or the whole appliance replaced 😉

    July 9, 2006 at 12:13 pm #181320
    electrofix
    Moderator

    Re: Lifespan

    i had a case not so long ago where we needed a timer for a hoover auto that was under ten years old
    the timer price waqs £180

    at this price no one would buy it but it was available keeping within the directive

    al the have to do is keep one of all the spares and make the price so high no one would buy them

    Dave

    July 9, 2006 at 5:16 pm #181321
    andy_art_trigg
    Participant

    Re: Lifespan

    It’s a clear case of them acting within the letter of the law and not the spirit of the law. This loophole has been exploited for years. If challenged I expect they’d be in trouble.

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