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- This topic has 8 replies, 5 voices, and was last updated 19 years, 9 months ago by
kwatt.
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July 8, 2006 at 7:51 pm #19006
kwatt
KeymasterDigging about in the plethora of documents I have stored and, whilst considering myself really, really sad for reading EU Directives on a Saturday night, I came across this little gem from the EU directive in relation to eco-labelling.
EU Commision Decision of 17 November 1999 wrote:9. Lifetime extension
The manufacturer shall offer a commercial guarantee to ensure that the washing machine will function for at least two years. This guarantee shall be valid from the date of delivery to the customer.
The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceases.
The applicant shall declare the compliance of the product with these requirements.
I have to admit to that, amongst other things in the directive, raising a rather wry smile. 😉
K.
July 8, 2006 at 8:59 pm #181314gegsy
ParticipantRe: Lifespan
Looking at that Ken, the part
This guarantee shall be valid from the date of delivery to the customer.
how often do we go to appliances and find its out of guarantee by till receipt, but not by delivery date.
Greg
July 8, 2006 at 10:28 pm #181315kwatt
KeymasterCorrect Gegsy. Those few words could open a rather large can of worms.
K.
July 9, 2006 at 8:03 am #181316Martin
ParticipantRe: Lifespan
EU Commision Decision of 17 November 1999 wrote:The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceases
Before the 1999 legislation the period used to be 16 years 🙄
July 9, 2006 at 9:32 am #181317gegsy
ParticipantRe: Lifespan
Martin wrote:
EU Commision Decision of 17 November 1999 wrote:
The availability of compatible replacement parts shall be guaranteed for 12 years from the time that production ceasesBefore the 1999 legislation the period used to be 16 years 🙄
Crikey!! but at least appliances used to last 15yrs+ unlike some of the cack on sale today, no names mentioned but a quick search through the forum will reveal this unwashed rabble 😆
Greg
July 9, 2006 at 10:12 am #181318kwatt
KeymasterAn interesting thought though is that, if a spare isn’t available and the appliance is under twelve years old, then is the manufacturer obliged to replace or make a concession?
K.
July 9, 2006 at 10:33 am #181319Martin
ParticipantRe: Lifespan
You will find that all appliances that bear the “CE” label have to adhere to this ruling. Therefore if replacement spare parts are not available then a substitute be made available, be that just the part or the whole appliance replaced 😉
July 9, 2006 at 12:13 pm #181320electrofix
ModeratorRe: Lifespan
i had a case not so long ago where we needed a timer for a hoover auto that was under ten years old
the timer price waqs £180at this price no one would buy it but it was available keeping within the directive
al the have to do is keep one of all the spares and make the price so high no one would buy them
Dave
July 9, 2006 at 5:16 pm #181321andy_art_trigg
ParticipantRe: Lifespan
It’s a clear case of them acting within the letter of the law and not the spirit of the law. This loophole has been exploited for years. If challenged I expect they’d be in trouble.
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