Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 27, 2006 at 4:20 pm #21187
    MickGeorge
    Participant

    Hi folks

    Been to this one today when I first went in m/c stuck on prog with the pump intermitantly going on then off.. tried to reset and no reset.. took side off to check water inside m/c and float switch all ok.. suddenly m/c started to fill and work ok.. let m/c fill to correct level and circ pump ok.. reset m/c to cancle programe and m/c stuck on empty and no reset again.. suspect module/pcb.. removed and check no apparent dry joints/ loose connections etc but still suspect module.. m/c 18mths old.

    Before I order module any other possibilities I have missed.. or does anyone know different?

    Thanks..

    September 27, 2006 at 4:22 pm #189945
    Martin
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    MickGeorge wrote:m/c 18mths old..

    Then advise your customer to contact BSH as it is still UNDER GUARANTEE!!!!

    September 27, 2006 at 6:10 pm #189946
    gegsy
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    MickGeorge wrote:m/c 18mths old…

    Like Martin said it has a 2 year guarantee providing they have a valid receipt and have registered for the 2 year guarantee. I have never had a repair refused by BSH for the customer not registering but you never know 🙂

    Greg

    September 27, 2006 at 7:04 pm #189947
    superfix
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    Registering just gives D+G the customers details so they can offer extended warranty.

    Two year g/tee regardless of registration. Just need receipt.

    September 27, 2006 at 7:06 pm #189948
    gegsy
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    boro wrote:Registering just gives D+G the customers details so they can offer extended warranty.

    :haier: :rolls:

    Greg

    September 28, 2006 at 3:18 pm #189949
    MickGeorge
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    Thanks guys but customer lost sales reciept and only guesing at age of m/c so anyone still got any ideas on this one please? 🙂

    September 28, 2006 at 3:51 pm #189950
    Martin
    Participant

    Re: Bosch SRS43C12gb/21 S/Line D/Wash – stuck on prog

    MickGeorge wrote:and only guesing at age of m/c

    Mick, if you note the FD number, that at least will tell you when it was made (i.e FD number 8502 = Feb 2005)

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