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Hi,
Is anyone else who has a business run from home having problems with deliveries.
I am told the scanners they use to scan the parcels are now programmed
so that if the post code shows a predomanantly residential area they go
to the lifestyle couriers. These are private individuals with their own
vehicle. Their delivery times are very eratic (9pm one delivery) and may
not even deliver next day – they only have to try.By using this system DHL are discriminating against small businesses in a
big way. One lifestyle courier told me she only gets 65p per drop and was
going to stop. Thats not good in a rural area like mine.Laurence
Re: DHL and Their Lifestyle Couriers Grrrrr?
‘Tis true what you say Laurence, but be grateful you at least get a delivery and believe me DHL are one of the very best!
Wo betide you have deliveries from CITY LINK, they are the dross of ’em all!
Re: DHL and Their Lifestyle Couriers Grrrrr?
Wo betide you have deliveries from CITY LINK, they are the dross of ’em all!
well we use city link who collect our mail orders and have little problems, to us it seems that the the person recieving the parcel is never in which is not the problem of any courier. dave
Re: DHL and Their Lifestyle Couriers Grrrrr?
last two deliveries from D H L just didnt bother to deliver I found that the clown a a driver had just labled the box return to sender and had not even attempted to deliver.apparantly they can now hand scan the codes and no one queries why they dont deliver. my frantic phone calls managed to hold the parcel at the depot and I then had to fetch them myself (a 25 mile round trip). we cant and wouldnt expect to treat our customers like this so why should we accept this rubbish?
wilf 🙁
Re: DHL and Their Lifestyle Couriers Grrrrr?
My local City Link driver does what he pleases. Arranged for important parcels to be delivered to my house and stayed in with paperwork all day, the driver (so many choice words I could have used) decided that because I’m not normally there during the day he wouldn’t bother trying. 1730 that evening he turns up at my work saying he’d tried my house a few times with no success so took it upon himself to take it there, where he just happened to have another drop. Day wasted and found out the driver is a lieing runt. Still gets me angry when I think about it. He even had the cheek to tell the people in work when they told him I’d stayed in all day that I must have been asleep because I look like the lazy sort!!! He won’t look me in the eyes. Best courrieers we’ve got are Parcel Force to be honest, always before 10 with us.
Re: DHL and Their Lifestyle Couriers Grrrrr?
Always used to have problems with DHL, especially last Christmas when they used agency staff. The excuse was that they couldn’t find the shop which was the only one on the block set back a little but with a bl**dy great car park in front.
Recently we moved and until recently always got the mornings first drop. Until last week when a parcel turned up three days late.
Never had a problem with city Link though!Tony C
Re: DHL and Their Lifestyle Couriers Grrrrr?
No problems with City Link here either, Lynx on the other hand, not bad at actually delivering but often find boxes damaged or obviously roughly handled.
Jim.
Re: DHL and Their Lifestyle Couriers Grrrrr?
get onto your supplier and bang on about it to them. you have paid for next day so you expect next day delivery. i have arrangements with various couriers to leave parcels unsigned for but left in a designated place this could be an option for you.
Re: DHL and Their Lifestyle Couriers Grrrrr?
On one of my regular visits to my local City Link depot to retrieve a parcel, there was a short queue of customers waiting to be served. The first guy was well p****d of that his parcel was somewhere in transit and insisted the guy get the driver on his PMR radio. The City Link guy went out of the customer area,out through a passageway and into the adjoining office. The walls were paper thin and you could hear the City Link guy on the radio to his mate the driver. The conversation was a little ‘lively’ to put it mildly, he said something like “I’ve got a this t***pot at the depot that says he wants his parcel, shall I tell him to f- off or will you deliver it?”
Re: DHL and Their Lifestyle Couriers Grrrrr?
Quote from a City Link driver the other evening as I was signing for my Masterpart delivery at 7PM
“I was given 125 deliveries to do today and told not to come back with more then 50 still on the van”
Still, at least I wasn’t one of the 50 odd that didn’t get any delivery at all 😕
Dave.
Re: DHL and Their Lifestyle Couriers Grrrrr?
The quality of deliveries are all down to the individual driver, most of my are DHL, the usuall guy is top notch he even delivers without a signature when I am not there, very important when you a one man band.
Our post is usually prety good except on a Thursday when we get a right pratt, probably my mistake for asking to stop jumping over the garden wall and causing damage 😥 I have even put a note on the door asking him to take it next door, doesn’t take a s*hite of notice 😥Re: DHL and Their Lifestyle Couriers Grrrrr?
DHL left me with a lasting impression this evening.
Two, what can only be described as, retarded apes in Rangers tracksuits appeared this evening to deliver five boxes in an unmarked Cargo. They found one pretty quickly, the rest was a comedy that Monty Python couldn’t have come up with. They literally threw the boxes off the wagon as I watched.
Sorry MFI, but if anything’s damaged don’t be in the least bit surprised.
K.
(PS. I was being kind with the “retarded apes” bit. ;))
Re: DHL and Their Lifestyle Couriers Grrrrr?
Is Planet of The Apes close Ken 😆
Must say our DHL guy is top notch 😉Greg
Re: DHL and Their Lifestyle Couriers Grrrrr?
gegsy wrote:I Must say our DHL guy is top notch
Mine too to be fair, as is the City Link guy, it’s just the pressure these guys get put under that’s p1sses me off.
It’s almost as bad as working for Hotpercredaindisiton I would imagine 😉
Dave.
No the usual dude is fine, even if he does have to wear that ridiculous costume they have. He doesn’t even seem to be bitter about it (well that at least).
These two retards though were defo worthy of a mention. I’d have expected to see them trying to pedal illegal substances or armaments in Easterhouse, not delivering for DHL.
K.
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