Smeg DWI710E1 4 to 5 hr to complete a wash

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Viewing 15 posts - 1 through 15 (of 29 total)
  • Author
    Posts
  • #23760
    andy2
    Participant

    Machine works fine and completes the cycle with no errors but owner says it takes takes 4 to 5 hours?

    Andy

    #199263
    kwatt
    Keymaster

    Water pressure Andy?

    What program are they using because the full-on wash does take about 2 hours anyway, combine that with low water pressure and low incoming temperature and I’m quite sure it could stretch to 3 hours easy.

    Other than that, customer imagination just like they’ll tell you it’s only two years old? 😉

    K.

    #199264
    andy2
    Participant

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    I considered that Ken but don’t these machines have a fill timeout error?

    Andy

    #199265
    kwatt
    Keymaster

    You have a mail on the way Andy. 😉

    K.

    #199266
    andy2
    Participant

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    OK – thanks Ken for that, very much appreciated.

    There are codes for fill and drain timeout’s and it is heating OK so you would think that if there is a problem it would show up.

    Might try a module reset but apart from that ??.

    thanks again

    Andy

    #199267
    kwatt
    Keymaster

    Other than that I can’t really think of much TBH, there’s nothing that should give that fault. In all honesty I don’t see it being the PCB though.

    K.

    #199268
    andy2
    Participant

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    No me neither. I tried to explain to the guy that on the old electro-mechanical timers it might have been a timer motor sticking etc. But nowadays with all timing done in software its not really feasable.

    I always get the impression though that they think we are looking for excuses to backheel the job because we don’t understand the problem.

    Be glad when i retire!

    Andy 😀

    PS These machines have a 7 min fill timeout, a 3 min drain timeout and a heating timeout so if it was any of these it should give an error.

    #199269
    Penguin45
    Participant

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    Syphoning?

    #199270
    kwatt
    Keymaster

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    Even if it was syphoning it should suffer from a timeout and chuck up an error I would think. Worth checking that damn side chamber though just in case I suppose, you can tell how the thought fills me with glee. 😉

    It’s odd though as usually a mouse farts near these things and they throw a wobbly as we see daily in the public forums. 😕

    K.

    #199271
    fasetester
    Participant

    smeg dishwasher

    hi guys have to go and look at a intergrated smeg dishwasher model no DW1710E1 the woman said when any program is selected it did go for a short time and then stop and say if program 5 was selected when it stopped it would beep and flash no 3 and 4 lights on the pannell after checking for blockages in the sump is there any thing that i could check i here that the powder solenoide can give bother which side pannel do i take of to get at the metering tank and the pipe going to the sump any help welcome thanks fasetester 🙂

    #199272
    fasetester
    Participant

    any more info guys things i should check lets here from the smeg experts please fasetester 😉

    #199273
    kwatt
    Keymaster

    You have mail. 😉

    K.

    #199274
    fasetester
    Participant

    thanks kwatt but ther is no mail in my box could you please send it again if you have re sent it stil not recived it fasetester . 😕

    #199275
    fasetester
    Participant

    i have to go and look at the intergrated smeg tomorrow stil looking for the experts help on what to look out for k did you send the mail to my pm still no mail fasetester 😕

    #199276
    eastlmark
    Moderator

    Re: Smeg DWI710E1 4 to 5 hr to complete a wash

    flashing 3 & 4 lights doesnt relate to any error code, coil failures usually show up straight away with a pulsing of the pump and a bleep as soon as the door is shut. Clean under the little black flap in the filter sump with realy, just off boiling water, dont poke anything stiff 😳 up there though as its a rubber hose which bends at 90 degree. I usually insert a length of pressure switch hose and discharge a syringe load of hot water inside.

Viewing 15 posts - 1 through 15 (of 29 total)
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