What waz u quoted?

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  • February 21, 2007 at 4:46 pm #25249
    Martin
    Participant

    I phoned Connect last week over the invoice price of a part I received from them. The young lady asked me the usual (i.e Account number, Invoice number and Part number in question) and then simply said “What waz u quoted for the part?” I told her the trade price that was listed on their website and she typed me up a Credit Note for the difference…easy! 😀

    But later on I checked again and twas me who made the mistake and that I looked up the price of the Electrue equivalent rather than the genuine part I ordered (difference = £19.15) 😳

    Should I confess my sins to them and tell them the error of my ways? Or should I phone up to get even greater discount off my next orders?

    He who dares wins Trigger….. 😈

    February 21, 2007 at 5:00 pm #205074
    iadom
    Moderator

    Re: What waz u quoted?

    Martin wrote:

    Should I confess my sins to them and tell them the error of my ways? Or should I phone up to get even greater discount off my next orders?


    Well I know what I would do if it was the supplier I have used for the past 15 years or more. 😉

    Jim.

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