servis serial number

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  • March 20, 2007 at 2:32 pm #25997
    lone
    Participant

    Hi guys
    I have a customer who has said her machine has been damaged by the workmen. looking at the machine the seial numbers have been removed
    and a sticker that may have been from borsch electrics, is there anyway you can check if the machine has been returned for a dent and then resold (at borsch) or a way of tracking if it has been resold as damaged.
    i have managed to decypher the serial number.
    regards lone

    March 20, 2007 at 3:48 pm #208390
    Martin
    Participant

    Re: servis serial number

    lone wrote:is there anyway you can check if the machine has been returned for a dent and then resold (at borsch) or a way of tracking if it has been resold as damaged.

    Wouldn’t Borsch Electrical Superstore be able to assist you there?

    Usually graded appliances are stripped of their ID to render them untraceable for that reason though. 🙁

    March 20, 2007 at 6:21 pm #208391
    Dales-Electronic
    Moderator

    Re: servis serial number

    Cabinet damage is an automatic exchange point for Servis machines if within the first 28 days. Obviously, if outside this 28 day period Servis would not entertain the claim. If you have the serial number that will give the week of manufacturer and thereby the sale date to within a couple of weeks. If you post the serial I can check with servis to see if they have any history.

    March 20, 2007 at 7:22 pm #208392
    Lawrence
    Participant

    Re: servis serial number

    I agree with Martin it’s a Bgrade and therefore Servis probably won’t have a history as the retailer has to stand the warranty
    Lawrence

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