Ariston AWD12 Margherita 2000 – Door not opening

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  • #26077
    Darron
    Participant

    Hey, water is al drained but I cant seem to get the door open, is there another way to pop open the door ? Secret latch ? Thanks in advance.

    #208679
    iadom
    Moderator

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    If you remove the mains plug and the door does not open within a couple of minutes then your door interlock may have jammed. No easy way in, you have to physically bend the doorlock back and forwards until it either breaks or releases then replace with a new door lock. The top needs removing to access.

    It could also be the door handle/latch mechanism, very weak and prone to failure on these ‘Indesit’ machines.

    If you can pull the handle out then it will be the handle that has broken, if you cannot pull the handle without forcing or breaking it then the lock will have jammed.

    Be sure to remove the plug before you put your hands inside.

    Jim.

    #208680
    Darron
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Thanks, yeah, I may have caused the problem by trying (reaonably hard) to open the door when it hadn’t finished its cycle, and it seems to have left the door handle kinda ‘limp’, I can pull it out, but it just flaps about with no real ‘pull’ left in it :/

    Sounds like the handle is broken ?

    If I brake off the handle can I get the door open ? and replace the handle myself ? Or would I need to get a handyman in anyway ?

    Thanks again. Soon I can wear clothes.

    #208681
    Penguin45
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Lid off, power off – look down the inside for the lock and you may be able to see the door hook poking through. You may be able to pop the door by moving it – if not, the advice above applies.

    BTW, a handyman will have no chance – a repairer from the repairs@ link below would be a far better choice.

    Regards,
    Penguin45.

    #208682
    Darron
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Thanks, how do I take the LID OFF ? what lid ? Its a front loader. Thanks again.

    #208683
    Martin
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Darron wrote:Thanks, how do I take the LID OFF ? what lid ? Its a front loader. Thanks again.

    I really would rather suggest a simpler method of opening the door that doesn’t involve the very difficult ‘lid off’ approach. 😉

    With a small ‘electricians screwdriver’ (I modified one by bending the very tip of it by 90 degress to form a little hook*) you can flick the male door probe slightly to the left and thus releasing the door catch….easy! 🙂

    Then you need to email spares@ukwhitegoods.co.uk and ask for a C00065250 Handle Kit (white) or if its a silver handle then C00081331) 😉

    Edit:

    *

    #208684
    Darron
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Great thanks.
    Whats the Male Door Probe look like ?

    #208685
    Martin
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Darron wrote:Whats the Male Door Probe look like ?

    #208686
    Darron
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Sorry about this, but where might that part sit ? All I can see is this ..
    [/img]

    #208687
    iadom
    Moderator

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    You will have to break off the handle, (don’t worry, it is already broken inside) to reveal the end of the latch lever or ‘Male probe’ 😯
    The replacement comes with all the parts needed but doesn’t mention just how difficult it is to refit. 😥

    Jim.

    #208688
    Darron
    Participant

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Really appreaciate all your help guys.
    Last question (all going well), will I have to take the lid off or something that is super hard ? Ie: requiring me to call out an engineer anyway or is it worth a crack. So to speak 😕

    Thanks again.

    #208689
    iadom
    Moderator

    Re: Ariston AWD12 Margherita 2000 – Door not opening

    Removing the lid is dead easy but if you manage to release the latch from the front you don’t need to remove the lid, changing the latch assembly should provide you with an interesting and possibly frustrating challenge, 😉 take the door right off the hinge to make it a little easier and have a good look at where all the bits go before you start.

    Jim.

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