Samsung P1253 Problem

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  • April 14, 2007 at 5:38 pm #26600
    kirkie
    Participant

    I have a problem with the above machine. It was showing an Error Message 5E and making quite a noise, so I checked the debris filter. When I removed this I saw a little small impeller type thing and noticed that this wasn’t attached and presumed this was what the noise was. This easily pushed back on, but ever time I put the machine on spin it makes the noise again and the impeller doesn’t stay on. Any ideas?

    April 14, 2007 at 5:48 pm #210750
    kirkie
    Participant

    Re: Samsung P1253 Problem

    This could be the thing

    Drain Pump

    April 14, 2007 at 5:58 pm #210751
    Penguin45
    Participant

    Re: Samsung P1253 Problem

    Or this:
    http://www.ukwhitegoods.co.uk/modules.p … cts_id=651
    Or, if you can wield a screwdriver with aplomb:
    http://www.ukwhitegoods.co.uk/modules.p … cts_id=165

    Once the impellor comes off, it will not stay back on, so replacement is your only option.

    Power off, if you’re going to do this yourself.

    Regards,
    Penguin45.

    April 14, 2007 at 6:01 pm #210752
    kirkie
    Participant

    Re: Samsung P1253 Problem

    Penguin45 wrote:Or this:
    http://www.ukwhitegoods.co.uk/modules.p … cts_id=651
    Or, if you can wield a screwdriver with aplomb:
    http://www.ukwhitegoods.co.uk/modules.p … cts_id=165

    Once the impellor comes off, it will not stay back on, so replacement is your only option.

    Power off, if you’re going to do this yourself.

    Regards,
    Penguin45.

    Thanks for the quick response. Is it easy to do or should I be looking for a good engineer in the Hull area…. 😯

    April 14, 2007 at 6:04 pm #210753
    kirkie
    Participant

    Re: Samsung P1253 Problem

    Sods law I think it is out of warranty as it was bought January 2006…. 😥

    April 14, 2007 at 6:21 pm #210754
    Penguin45
    Participant

    Re: Samsung P1253 Problem

    Fairly straightforward – if you tip the machine back, you can get it from underneath. Power off, of course.

    Guarantee may not have been stood in these circumstances anyway – it’s invariably foreign object damage which knocks the impellor off. 5p’s are excellent at it 😀 .

    Penguin45.

    April 14, 2007 at 6:49 pm #210755
    Washman
    Participant

    Re: Samsung P1253 Problem

    Hi

    Check your user manual Samsung washing machines should have a two year guarrantee . Phone Samsung with model and serial numbers both found on rear of machine. And have proof of purchase ie:invoice or delivery note handy. Just tell them it will not drain and is noisy .

    Mike

    April 15, 2007 at 2:25 pm #210756
    Mac1982
    Participant

    Re: Samsung P1253 Problem

    The unit is under a 2 year warranty from samsung

    Any unit purchased prior to 01.05.2006 has this warranty. Anything after that is a 12 month warranty

    April 15, 2007 at 4:35 pm #210757
    kirkie
    Participant

    Re: Samsung P1253 Problem

    Mac1982 wrote:The unit is under a 2 year warranty from samsung

    Any unit purchased prior to 01.05.2006 has this warranty. Anything after that is a 12 month warranty

    Thanks for that. This has just been confirmed by Samsung and I get an engineer on Wednesday.

    April 16, 2007 at 12:46 pm #210758
    Mac1982
    Participant

    Re: Samsung P1253 Problem

    Glad to hear.

    Did they tell you that you wld need your receipt/ del note??? Cos its a requirement by the engineers.

    April 17, 2007 at 5:13 pm #210759
    kirkie
    Participant

    Re: Samsung P1253 Problem

    I’m all sorted now. Engineer has been fixed the problem I thought it was. Still under warranty and I didn’t have to have proof of purchase..

    April 18, 2007 at 6:09 pm #210760
    Mac1982
    Participant

    Re: Samsung P1253 Problem

    Glad to hear.

    In case you werent aware, the repair on the unit carries a 3 month warranty with is separate from the manufacturing warranty itself.

    April 18, 2007 at 6:30 pm #210761
    kirkie
    Participant

    Re: Samsung P1253 Problem

    Mac1982 wrote:Glad to hear.

    In case you werent aware, the repair on the unit carries a 3 month warranty with is separate from the manufacturing warranty itself.

    Thanks for that…

    April 18, 2007 at 6:58 pm #210762
    Mac1982
    Participant

    Re: Samsung P1253 Problem

    No probs mate 😉

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