Neff B4540 oven E15 error

Home › Forums › Public Support Forums › Help And Support › Cooker And Oven Forum › Neff B4540 oven E15 error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 1, 2007 at 5:16 pm #28624
    AndrewT
    Participant

    The oven is just under a month old and during use it locked the door and displayed “E15”. Turning it off and on got the door unlocked but the error code is still present and the front controls are inoperative.

    I have a few questions….
    Should I approach the retailer (Currys) for help or should I contact the manufacturer (http://www.bshappliancecare.com/Neff/neffenr.html#)?

    The oven was delivered on June 2nd and it failed on July 1st – should they just replace it?

    Any idea what has actually gone wrong?

    thanks
    Andrew

    July 1, 2007 at 6:21 pm #219257
    gegsy
    Participant

    Re: Neff B4540 oven E15 error

    Hi
    If you can provide the full model off the sticker either around door opening or on the door itself, then we can identify yours as there are quite a few with that part model number. 😀

    Greg

    July 1, 2007 at 6:48 pm #219258
    AndrewT
    Participant

    Re: Neff B4540 oven E15 error

    Thanks for the reply….

    Type HTHB76s
    B4540N0EU/02 (<— FWIW, I think that's N E)
    FD8702

    cheers
    Andrew

    July 1, 2007 at 8:41 pm #219259
    gegsy
    Participant

    Re: Neff B4540 oven E15 error

    Hi
    Basically the oven has either gone above 380C or module has gone faulty.
    I would contact store as it has a definate fault coming up, and see what they have to offer.

    Greg

    July 1, 2007 at 9:32 pm #219260
    AndrewT
    Participant

    Re: Neff B4540 oven E15 error

    Thanks for the helpful reply, Greg. I’ll give Currys a call tomorrow.

    I don’t know whether this is related….. I also remember that a few weeks ago I selected bottom heating with fan and the oven wasn’t heating at all. I momentatily selected top heat then back to bottom heat and it was OK after that.

    July 1, 2007 at 9:34 pm #219261
    gegsy
    Participant

    Re: Neff B4540 oven E15 error

    I wouldn’t think that has any relevance TBH.
    More likely its lost the plot 😀

    Greg

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.