Hoover DT999 – Display shows E5

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  • July 19, 2007 at 2:28 pm #29125
    johnnymitch
    Participant

    Hi there ,
    I’m new to to this forum but I hope someone can help.

    I acquired a (used) Hoover DT999 recently – it was working OK in it’s previous home.

    I successfully ran it through a sterilising cycle – but on trying the real thing , after about 3-4 mins I get a warning bleep and E5 appears on the display.

    According to the manual, this means ‘Problem with Electronic Load Device’ – and the remedy is apparently ‘Call Service for assistance’.

    Before I bin this machine – because I’m not paying £93 for a callout- can anyone assist please?

    July 19, 2007 at 11:44 pm #221662
    Penguin45
    Participant

    Re: Hoover DT999 – Display shows E5

    It’s to do with water level control – the flow meter is not signalling correctly. This is a tubine and reed switch device which is supposed to signal to the computer board. I assume that it’s jammed at the very least, or possibly broken.

    Power off if having a poke about.

    Regards,
    Penguin45.

    July 20, 2007 at 12:56 pm #221663
    johnnymitch
    Participant

    Re: Hoover DT999 – Display shows E5

    Thanks penguin, that sounds like what the problem is. Can you tell me where the switch is located,please?

    In a worst case scenario – if it’s broken, what’s the answer – is it a part that can be replaced or is it too complicated because it’s linked to the computer board? 😕

    Any advice gratefully received
    Thanks again 🙂
    john

    July 20, 2007 at 7:15 pm #221664
    Penguin45
    Participant

    Re: Hoover DT999 – Display shows E5

    It’s a white plastic tube type gizmo under the machine, in-line with the inlet valve. If you’re lucky, it could just be a poor connection.

    It’s part number 91200523 if required – an email to spares@ukwhitegoods.co.uk will get things moving for you.

    Penguin45.

    July 20, 2007 at 10:23 pm #221665
    johnnymitch
    Participant

    Re: Hoover DT999 – Display shows E5

    Many thanks for your prompt advice, Penguin,

    I’m away for a couple of days, but I will let you know the outcome ASAP.

    This is a great service,

    Thanks again
    John 😀

    August 2, 2007 at 10:33 am #221666
    johnnymitch
    Participant

    Re: Hoover DT999 – Display shows E5

    Sorry it’s been a while Penguin – my couple of days away extended a bit.

    However, just to say that the dishwasher is up and running – thank you so much , it was what you said – the flow meter was jammed and was cutting off when the flow didn’t stop. A bit of a blowthrough and that was it!

    Thanks again,
    Saved me a bomb!
    Regards
    John 😀 😀

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