Hotpoint, Aquirious – Drum does not spin! Please help me!

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  • #29192
    DannySee
    Participant

    Hi There!

    Looking for some help to fix my washing machine.
    I have a Hotpoint, Aquirious and its about a year old.

    The machine will start up on a cycle, the red lights come on but the drum doesn’t spin.
    Then the lights start to flash.

    water is flowing through the machine, but the problem seems to be with the drum (Not spinning).

    Can some one instruct me on fixing this problem?
    Thank you
    Rob…

    #222259
    Martin
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    DannySee wrote:the red lights come on but the drum doesn’t spin.
    Then the lights start to flash

    The lights down the left hand side, which ones are flashing? (i.e. Counting from the top red LED being no1 etc) 😉

    #222260
    DannySee
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    The on/off light on the right hand side is flashing and two lights of the four or five on the left hand side also.
    Would this be a warning that there is a problem with the drum.

    Possibly the bushes are warn?

    Thanks

    #222261
    Martin
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    Yes but which lights (specifically) counting from the top?

    #222262
    DannySee
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    The on/off light on the right hand side is flashing and two lights of the four or five on the left hand side also.
    Would this be a warning that there is a problem with the drum.

    Possibly the bushes are warn?

    Thanks

    #222263
    Martin
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    Danny are you not reading the question I asked? Which flippin’ lights are flashing my friend is the question (why repeat your previous post?) :rolls:

    #222264
    DannySee
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    My apologies mate…

    The on/off light is flashing

    And the lights on the left counting from the top down
    Light three (Rise Hold)
    Light four (Mini Load)

    Many thanks

    #222265
    iadom
    Moderator

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    Fault F03 or NTC fault. The NTC is the water temp sensor, it could be faulty or it may be loose wiring connections or even failure of the main PCB.

    Jim.

    #222266
    DannySee
    Participant

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    Thank you
    Could you confirm where the water Temp sensor is located within the machine?

    Also what part number do I need to purchase?

    Many Thanks

    Danny

    #222267
    iadom
    Moderator

    Re: Hotpoint, Aquirious – Drum does not spin! Please help me

    I would not be purchasing anything until the exact fault has been determined. The error codes are only a guide as to the possible cause of the fault. The NTC is situated within the heating element itself. However should the fault turn out to be the main control PCB you would be advised to leave well alone and take advantage of the five year parts guarantee that you have.


    Jim.

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