Indesit have issued a recall on some of its Indesit and Hotpoint washing machine models that were featured on last week’s BBC Watchdog program for the risk of “exploding”.
The affected washing machines were made between 2007 and 2009.
To find out if your washing machine is one at risk you will need to find the model and serial number of your washing machine which will be on the rating plate. You can find that as a sticker on the left hand side inside the door of the washer or, engraved on the top of the door.
After you have that you can go to the Hotpoint website to find out if your washing machine is at risk and the website will tell you if you have to take any action.
We are unsure how high the risk actually is but Hotpoint and Indesit do seem to regard a failure of this nature to be a very low risk.
We are also unaware of what modification or adjustments are being made to people’s washing machines at this time.
Hotpoint state on its website that:
At Indesit Company, the safety of our appliances is our priority and we continually monitor the performance of all our products. We treat any issues regarding the safety of our machines with the utmost seriousness. The particular cases highlighted on the programme, as well as the cases that have been brought to our attention, have been dealt with promptly and on a case by case basis.
The incidents outlined has been identified as a technical issue with a very small percentage of washing machine production during periods of 2007 to 2009 could be affected. On becoming aware of the potential issue it was risk assessed under General Product Safety Regulations and was classified as ‘Very Low’ risk therefore it was concluded that no direct consumer notification was required.
We take consumer concerns very seriously, through our ongoing and continual monitoring of all our products in the market place we identified a further improvement to reduce the risk to ‘Extremely low’.
We would also like to inform consumers that this problem does not affect any Indesit or Hotpoint model on sale today.
Consumer satisfaction is extremely important to us, Indesit Company apologises to our consumers for any inconvenience caused, and we reaffirm our commitment to delivering quality, reliable products.
Our tumble dryer needs to be recalled in case of explosion.
Please could advise if my tumble dryer is one that should be recalled.
Model IDC85 (uk)
IND CODE 95687064400
Serial 509164152
I’m writing to see if my washing machine is in the at risk category .
It was bought 30th July 2018. Serial number WMXTF74PUKM.
If someone can inform me.
Thank you .
Deborah Horgan
I bought my washing machine 30th July 2018. Serial number WMXTF742PUKM
Can you inform me if this machine is a recall machine.
Thank you
Deborah Horgan
Is Serial Number : 604042644 included in this recall of the washing machines