Zanussi E20

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  • January 16, 2008 at 8:05 am #33727
    sparkey
    Participant

    Advise please as to what fault code E20 on a Zanussi automatic indicates

    Regards
    Sparkey

    January 16, 2008 at 8:13 am #239808
    Martin
    Participant

    Re: Zanussi E20

    Pump fault usually.(see Known Error Codes) 😉

    January 16, 2008 at 8:15 am #239809
    sparkey
    Participant

    Re: Zanussi E20

    Thanks for that Martin, did look in one list but E20 was missing, thanks again

    Regards
    Sparkey

    January 16, 2008 at 8:26 am #239810
    Martin
    Participant

    Re: Zanussi E20

    sparkey wrote:Thanks for that Martin, did look in one list but E20 was missing,

    That’s true, an oversight perhaps? 😕

    With regard to Zanussi/AEG error codes they have a general link in each grouping. For example: all codes in the E10 group (E10 to E15) are associated with filling faults. All errors in the E20 group (E20 to E25) are draining faults. (E30 to E39) Safety level pressure switch faults. (E40 to E46) Door lock problems….and so on 😉

    January 16, 2008 at 6:00 pm #239811
    eastlmark
    Moderator

    Re: Zanussi E20

    Yes E 20 is not a error code as such, its what the customer see’s. the actual error code will be E2* and you need to acces the test programme to read (and clear) it.

    January 17, 2008 at 11:14 pm #239812
    lerch
    Participant

    Re: Zanussi E20

    E20 is usually the dryer thermistor at front start your check there.

    January 19, 2008 at 9:42 am #239813
    sparkey
    Participant

    Re: Zanussi E20

    Thanks for the advise.
    Customer was asked if filter had been checked before booking appointment.
    Called on Weds, found customer out, rang him later in day,his wife had checked f ilter couple of days before fault, then washed rubber backed dog’s blanket had rechecked filter after booking call found it full of rubber backing!!!
    Again thanks for help
    Regards
    Dennis

    January 19, 2008 at 2:51 pm #239814
    andy2
    Participant

    Re: Zanussi E20

    sparkey wrote:Called on Weds, found customer out, rang him later in day,his wife had checked f ilter couple of days before fault, then washed rubber backed dog’s blanket had rechecked filter after booking call found it full of rubber backing!!!

    Did you get your callout charge ?

    January 19, 2008 at 3:43 pm #239815
    eastlmark
    Moderator

    Re: Zanussi E20

    lerch wrote:E20 is usually the dryer thermistor at front start your check there.

    Hey Lurch, what even makes you think its a washer / dryer? None of the E20 error codes would point to this anyway as they are, as Martin suggested, all draining related codes.

    January 19, 2008 at 7:00 pm #239816
    lerch
    Participant

    Re: Zanussi E20

    I did mis-read it as a washer dryer in my error but maybe my memory is fading as I was sure not so long ago on a washer dryer I had the error E20 and the thermistor had gone – probably just me – sorry 🙁

    January 19, 2008 at 11:28 pm #239817
    sparkey
    Participant

    Re: Zanussi E20

    andy2 wrote

    Did you get your callout charge ?

    No – WP job, some you win some you loose.

    Regards
    Sparkey

    January 20, 2008 at 9:52 am #239818
    Martin
    Participant

    Re: Zanussi E20

    lerch wrote:I did mis-read it as a washer dryer in my error but maybe my memory is fading as I was sure not so long ago on a washer dryer I had the error E20 and the thermistor had gone

    Your memory is not playing tricks on you Lerch 🙂

    In fact I’ve had a couple (so far) of Zanussi Washer/Dryers (WJS1265W’s in fact) where E20 came up on t/dry and in both cases the condenser ducting was bunged up with fluff thus affecting the NTC. 😉

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