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- This topic has 11 replies, 5 voices, and was last updated 18 years, 2 months ago by
sparkey.
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January 16, 2008 at 8:05 am #33727
sparkey
ParticipantAdvise please as to what fault code E20 on a Zanussi automatic indicates
Regards
SparkeyJanuary 16, 2008 at 8:13 am #239808Martin
ParticipantRe: Zanussi E20
Pump fault usually.(see Known Error Codes) 😉
January 16, 2008 at 8:15 am #239809sparkey
ParticipantRe: Zanussi E20
Thanks for that Martin, did look in one list but E20 was missing, thanks again
Regards
SparkeyJanuary 16, 2008 at 8:26 am #239810Martin
ParticipantRe: Zanussi E20
sparkey wrote:Thanks for that Martin, did look in one list but E20 was missing,
That’s true, an oversight perhaps? 😕
With regard to Zanussi/AEG error codes they have a general link in each grouping. For example: all codes in the E10 group (E10 to E15) are associated with filling faults. All errors in the E20 group (E20 to E25) are draining faults. (E30 to E39) Safety level pressure switch faults. (E40 to E46) Door lock problems….and so on 😉
January 16, 2008 at 6:00 pm #239811eastlmark
ModeratorRe: Zanussi E20
Yes E 20 is not a error code as such, its what the customer see’s. the actual error code will be E2* and you need to acces the test programme to read (and clear) it.
January 17, 2008 at 11:14 pm #239812lerch
ParticipantRe: Zanussi E20
E20 is usually the dryer thermistor at front start your check there.
January 19, 2008 at 9:42 am #239813sparkey
ParticipantRe: Zanussi E20
Thanks for the advise.
Customer was asked if filter had been checked before booking appointment.
Called on Weds, found customer out, rang him later in day,his wife had checked f ilter couple of days before fault, then washed rubber backed dog’s blanket had rechecked filter after booking call found it full of rubber backing!!!
Again thanks for help
Regards
DennisJanuary 19, 2008 at 2:51 pm #239814andy2
ParticipantRe: Zanussi E20
sparkey wrote:Called on Weds, found customer out, rang him later in day,his wife had checked f ilter couple of days before fault, then washed rubber backed dog’s blanket had rechecked filter after booking call found it full of rubber backing!!!
Did you get your callout charge ?
January 19, 2008 at 3:43 pm #239815eastlmark
ModeratorRe: Zanussi E20
lerch wrote:E20 is usually the dryer thermistor at front start your check there.
Hey Lurch, what even makes you think its a washer / dryer? None of the E20 error codes would point to this anyway as they are, as Martin suggested, all draining related codes.
January 19, 2008 at 7:00 pm #239816lerch
ParticipantRe: Zanussi E20
I did mis-read it as a washer dryer in my error but maybe my memory is fading as I was sure not so long ago on a washer dryer I had the error E20 and the thermistor had gone – probably just me – sorry 🙁
January 19, 2008 at 11:28 pm #239817sparkey
ParticipantRe: Zanussi E20
andy2 wrote
Did you get your callout charge ?
No – WP job, some you win some you loose.
Regards
SparkeyJanuary 20, 2008 at 9:52 am #239818Martin
ParticipantRe: Zanussi E20
lerch wrote:I did mis-read it as a washer dryer in my error but maybe my memory is fading as I was sure not so long ago on a washer dryer I had the error E20 and the thermistor had gone
Your memory is not playing tricks on you Lerch 🙂
In fact I’ve had a couple (so far) of Zanussi Washer/Dryers (WJS1265W’s in fact) where E20 came up on t/dry and in both cases the condenser ducting was bunged up with fluff thus affecting the NTC. 😉
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