Zanussi ZWD1270W is leaking – any idea what problem is???

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  • February 2, 2008 at 9:35 pm #34283
    parklife
    Participant

    Hi folks

    We’ve had a Zanussi ZWD1270 washer/dryer for nearly 3 years and generally no problems but today notice that at the bottom of the machine on the left hand side, it seems to be leaking water and causes a small puddle 🙁

    Machine is working fine in terms of cycling and doing its job and the leakage happens when it is on the washing cycyle.

    Any ideas what the problem may be before I ring up an engineer?

    I’m in west London, so also any idea what cost for an engineer to come out and take a look as well?


    cheers!

    February 2, 2008 at 9:58 pm #241997
    helo_75
    Participant

    at what point does it leak?

    February 2, 2008 at 10:04 pm #241998
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    About halfway through the washing cycle…

    February 2, 2008 at 11:15 pm #241999
    kelland
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    If its half way thru then i would tend to ask does the machine drain thru a stand-pipe and is your plumbing blocked?

    February 3, 2008 at 7:14 am #242000
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    Not being a techie or DIY type of person, not really sure how to check it so will probably need someone to come in and take a look.

    Any idea how to find someone to take a look and avoid being ripped off? I’m in the west London area.

    cheers

    February 3, 2008 at 10:38 am #242001
    Penguin45
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    http://www.ukwhitegoods.co.uk/modules.p … whitegoods

    Put in your post code and see who comes up!

    Penguin45.

    February 4, 2008 at 1:04 am #242002
    trickydickyd
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    Check the conditioner compartment is’nt blocked. Take out the drawer and make sure it’s all clean. Sometimes the syphon Pipe gets blocked which can cause the machine to leak durin the last rinse. It cant syphon away quick enough so some wather comes out the drawer, down round the inside of the door and onto the floor. You dont normally see the water trickling out unless you look closely.

    Good luck

    February 4, 2008 at 9:07 pm #242003
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    thanks for the advice. i’ve cleaned the drawer and so far not had a problem with the latest wash….

    But will keep an eye on this…

    February 4, 2008 at 10:09 pm #242004
    parklife
    Participant

    ok, did all that but have had a leak.

    We did a rinse and water seemed to be coming out form around the rim of the door.

    Any thoughts on what the problem may be?

    February 4, 2008 at 10:11 pm #242005
    Penguin45
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    If it’s not tracking around the door frame from a soap box dribble, you are really only left with the door seal.

    Penguin45.

    February 4, 2008 at 10:16 pm #242006
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    thanks. interesting that previously before i cleaned it, the only leak was towards the bottom left hand side, but after cleaning it and then doing a rinse, it should leak in such a bigger way.

    Meanwhile, i’ve used the service to get an engineer.

    As a ballpark figure any idea what cost I would be looking at?

    February 4, 2008 at 10:24 pm #242007
    Penguin45
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    Difficult one to answer – we charge £45 for the hour oop ‘ere in’t frozen North – I imagine London rates will be rather higher. You should discuss it when you make the appointment to avoid any nasty surprises. The door seal will run out £20-30 if required.

    Penguin45

    February 4, 2008 at 10:32 pm #242008
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    hi guys

    just put the dryer on and water still leaked out of the door, maybe left from previous?

    Also, got an e10 message.

    Have we turned a minor problem into a major one?

    All I did was clean the top draw and also empty the drain hose…

    Any thoughts?

    February 5, 2008 at 12:21 am #242009
    Penguin45
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    Yup, something is way off here. On dry, there is no water entering the drum or the soap drawer. Water only comes in through the condenser housing. Water can only exit the machine under these circumstances from underneath.

    Time to let your engineer get on with it.

    Penguin45.

    February 5, 2008 at 10:53 am #242010
    parklife
    Participant

    Re: Zanussi ZWD1270W is leaking – any idea what problem is??

    Hi guys
    I just called Serviceforce, price quoted was £69 for call out and labour plus parts and VAT.

    They said price is the same regardless if it takes 30 minutes or 3 hours.

    Is that a good price for west London?

    I’m still awaiting a response from the repairs form I submitted on the site.

    cheers

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