Whirlpool ADP 962 spray arms not turning:Water entering OK

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  • April 8, 2008 at 9:29 am #35852
    blindman
    Participant

    Symptoms:
    Machine starts:water is pumped out
    Water then pumped in
    Sequence begins and water is actually reaching all of the arms but they do not turn.
    (I positioned all the arms before start and then opened the door mid cycle).
    Eventually the machine stops with the Spray light (most LHS front door icon) flashing continually.

    I’ve checked for blockages etc in the arms: All clear.

    I’ve read the Troubleshooting guide and the fault seems to be lack of pressure.

    Now need some assistance to ID the faulty part.

    With this model what is the most likely cause?
    Does it have a “C” tube?

    Where is the main recirculation motor located? I have the bottom kick panel off.

    Thanks

    April 8, 2008 at 8:11 pm #248411
    Penguin45
    Participant

    Re: Whirlpool ADP 962 spray arms not turning:Water entering

    Possible that the impellor has sheared off in the pump housing – new motor would be be required. It’s in the bottom, at the back.

    If it has failed, posting the 12nc number (the one that starts with 8 ) will help us to identify any parts required.

    Power off before going in, please.

    Penguin45.

    April 9, 2008 at 11:35 am #248412
    blindman
    Participant

    Re: Whirlpool ADP 962 spray arms not turning:Water entering

    Thank you for the reply.

    I’ll be ‘going in’ (unplugged 8) ) at the weekend probably and will reply with findings.

    Ta

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