Whirlpool AWG320/2 – Stopping mid-cycle

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  • #37552
    petercherry
    Participant

    Hi folks,

    I have a Whirlpool integrated washer/dryer that is stopping mid-cycle, it has come out of a flat that I rent out but I have it back here & I’m getting the same problem. I thought the timer might be getting stuck so I’ve sprayed this with switch cleaner & WD40 but no change. Nothing looks particularly amiss, filter is clean, everything looks like it should, etc. I changed the pump a year or so ago when it got noisy.

    From my limited testing it seems to do everything OK i.e. it will fill, spin, empty – it just stops part way through the cycle.

    Any thoughts please?

    Thanks, Peter

    #255552
    Phidom
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Could be a faulty thermostat or heater element if it is stopping before it gets to the rinses. It could be a faulty solenoid on the water valves if it is stopping during the rinses. I think that model has a temperature dial for wash temperature. Try doing a wash with that set to minimum and see if it goes right through without stopping.

    #255553
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Thanks Phidom, just to mention that it is doing it without the dryer being turned on. I’m just putting on a normal temperature run & seeing exactly what it does again, if it stops I’ll turn the temp down to cold & see if it repeats.

    Cheers, Peter

    #255554
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Hi, update. Just ran it twice, once at 60 degrees & then on cold & it stopped both times just before the rinse.

    Any thoughts / any ideas on what I can test?

    Many thanks, Peter

    #255555
    Penguin45
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Step 11 – cool down – adds cold water prior to drain. Check function of cold water solenoids.

    Penguin45.

    #255556
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Thanks Penguin – this is where my knowledge gets limited so I’ll explain everything as best as I can ..

    I can see that there are two valves in the machine, a double valve (or solenoid?) attaching to the cold pipe (a blue and a white valve) & a single valve attaching to the hot.

    The double valve has 2 wires going to each side, & the hot has two wires to it.

    I disconnected the pipes and put the program on start and tested the power to the white side of the cold valve, that gives 240V. All other wires show no voltage. When I move the program to where the machine gets ‘stuck’, the voltage on the white side of the cold valve shows at just under 130V. Again all other wires are dead.

    With the power disconnected, I tested for continuity on all 3 pairs of connections and they is no continuity on any of them.

    I’m not sure how conclusive this is, or what else I can test.

    Any ideas?

    Thanks, Peter

    #255557
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Have I confused you all …!

    What is the best way to test the solenoids? All I know so far is that they give continuity & I can see power coming into the cold solenoid. The element also gves continuity, so presumably that is OK.

    Ta, Peter

    #255558
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Just lookad at some other posts.

    The cold solenoid (which is split into 2), & the hot (which is just 2 contacts) all give between 3.6 & 4 Ohms when I plonk the multi-meter across them ..? Going by previous posts they could be OK then …

    Ta, Peter

    #255559
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    I’m wondering if this is something to do with the element/thermostat. I don’t think the water is heating up and it stops a notch before it goes onto rinse.

    I’ve done some tests:

    Across the heater element in the back of teh drum I get 29ohms. Presumably OK?

    On what I think is a thermostat (to the side of the heater element, little black round thing). It has 4 wires gong to it, 2 grey, 1 of which goes to the element & 2 white which go back to the loom.

    Test across grey wire terminal – have continuity, no ohm reading
    Test across white terminals – 7.1 ohms (on 20K range).

    I’m not so sure on testing these – does this sound OK?

    I appreciate your help if anyone can put up with my drivel !

    Peter

    #255560
    Penguin45
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    At one click before rinse, you should be past the heat position and at step 11, as outlined above. Machine should add cold water to the high level, tumble and then click forward for drain and tumble after approx. 3 minutes. You have an acceptable reading on the valvesm, so you need to determine whether or not water is added or not. The timer may become static and not restart until the high water level on the pressure switch is activated.

    Penguin45.

    #255561
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Cheers for replying Penguin45 – thought I was talking to myself! (realise you are all unpaid volunteers …) 😥

    OK, I start it on program 7 – synthetic max 60 degree wash – temp at 60 degrees. It fills with cold water (swicthed wires onto hot solenoid momentarily & that one works too) & then goes into a rinse. It is not heating the water at that point (put meter across heater) or at all. It rinses for a few minutes, then it drains all the water & continues spinning slowly stopping now & then. This continues for towards 10 minutes, drain pump running all the while. It breaks out into a faster spin for about 10 secs during this period, then continues trying to drain & drum moving slowly.

    Then it clicks to one knotch before No. 8 (rinse) – it then just stops & doesn’t go any further …

    Despite it stopping, something doesn’t seem right here. The washing powder is being dispensed with after only a few minutes, surely it should heat up, etc before it stops.

    Any ideas?

    Thanks again, Peter

    #255562
    Penguin45
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    It sounds like a loopy programme timer to me….. Nasty. Put up the 12Nc number and I’ll see what you’re looking at.

    Penguin45.

    #255563
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    Hi again – the 12Nc number? Well I’ve tried to write all the numbers I can off the machine. On the side it has – 2000 2031324 014051019 0101, on a sticker behind the door it says ‘Service 8537 320 15280 990020 031324’.

    Hope that means something!

    Thanks, Peter

    #255564
    Penguin45
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    8537 320 15280 is the one – your machine is an AWG320/WP-W-2.

    Programme timer is p/no 4812 282 18663, about £70 last time I checked. Fair dollop to spend on a middle aged machine, in my opinion. Also, bear in mind that I can’t absolutely guarantee the diagnosis………

    spares@ukwhitegoods.co.uk will be able to price and source the part for you if you do wish to proceed.

    Penguin45.

    #255565
    petercherry
    Participant

    Re: Whirlpool AWG320/2 – Stopping mid-cycle

    oooooooooooo 🙁

    Well I bought it 2nd hand for less than that & have had 4 years out of it, but besides that it’s all good. Anyone want some spares ?

    I see some parts are marked Ariston on it, is Whirlpool basically a badged Ariston?

    Thanks again for your help.

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